Let me start by saying, great coffee and the service rating IS NOT for the guy who actually helped us. The young girl behind the counter with long curly hair was extremely unwelcoming, she was giving my daughter and I the worst looks the minute we entered the place and every move we made she was shooting "daggers" with her looks. The guy working with her was extremely friendly and ended up helping us while she just sat behind the counter with an annoyed look and glaring at every customer. Owners, there are a lot of young kids looking for jobs, please take into consideration of who you are hiring and make sure they are welcoming, friendly and are aware of good customer service!!!
NN
Nicole Nielsen
Dec 7, 2025
5.0
We love this place!
AM
Angelique Martinez
Dec 6, 2025
3.0
⭐️⭐️⭐️☆☆ – Amazing Coffee, Missing the Basics
This little local coffee shop has so much potential, but it’s seriously lacking the most basic customer-service fundamentals. I’ve visited about ten times now, and not once have I been greeted with a simple “Good morning” or even a friendly hello. The atmosphere feels flat everyone behind the counter seems drab, uninterested, and at times even a bit attitude-heavy.
I’ve never heard a “thank you,” a “have a great day,” or any kind of positive interaction. Most of the time, my coffee is handed over like an inconvenience rather than a service.
And today was the kicker: I found out they no longer allow pets. Totally fair. But when I asked why, the response I got was, “I’m not sure why, I’m not really a dog lover so it doesn’t bother me.” Not exactly the warm, community-oriented vibe you expect from a local spot.
Here’s the thing, though the coffee is AMAZING. Truly some of the best around. I want to support local, I want this place to thrive, and they could… but the basics are missing.
I hope they turn it around, because the product is worth saving.
BB
Basil Berg
Dec 2, 2025
5.0
I'm a big fan studying here it's never overwhelming or loud like better buzz or coffee bean and the drinks are amazing and the baristas are super helpful and sweet and quick with getting the food and drinks out ✨✨
NP
Nicholas P
Nov 25, 2025
2.0
Poor weak coffee and an attitude. Decided to walk out and go to the Press Espresso across the way. Much better coffee and very friendly greeting and service.
Frequently Asked Questions About Crave Coffee & Tea
What are the regular operating hours of Crave Coffee & Tea?
Crave Coffee & Tea is open daily from 7:00 AM to 5:00 PM Monday through Saturday, and from 7:00 AM to 2:00 PM on Sunday.
During what hours is delivery service available at Crave Coffee & Tea?
Delivery service is available from 7:00 AM to 4:30 PM every day except Sunday, when it's available until 1:30 PM.
When can I place a takeout order at Crave Coffee & Tea?
Takeout orders can be placed daily from 7:00 AM to 4:45 PM, except on Sundays when takeout is available until 1:45 PM.
Does Crave Coffee & Tea offer in-store pickup?
Yes, Crave Coffee & Tea offers both in-store pickup and delivery services.
Where is Crave Coffee & Tea located?
Crave Coffee & Tea is located at 27501 Ynez Road, Temecula, CA 92591, United States.
What types of cuisine and services does Crave Coffee & Tea provide?
Crave Coffee & Tea is a cafe and coffee shop offering tea, bakery items, bagels, breakfast dishes, bubble tea, pastries, and catering services.
Can you recommend nearby places to visit before or after enjoying Crave Coffee & Tea?
Nearby you can visit Petals of Poetry Floral Design for flowers, the Italian Vegetarian restaurant Gourmet Italia, or relax at the Poggio Leano Wine Room and Lounge.
Are there other coffee shops near Crave Coffee & Tea?
Yes, Starbucks and another Crave Coffee and Tea location are nearby if you're looking for more coffee options in the area.
Where can I find beauty and salon services near Crave Coffee & Tea?
Nearby beauty and salon options include Salon DLM, Talk Of The Town Salon Suites, All About You Hair and Makeup, and Silk and Company Color Bar.
How can I order from Crave Coffee & Tea online?
You can view the menu and place orders online at https://icravecoffee.com/menu.