Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about fries and chicken.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions in the bathrooms.
Customer Experience
Several customers expressed frustration with the ordering process, including issues with the app and order accuracy.
Positive Staff Interactions
A few reviews highlighted positive experiences with specific staff members who provided excellent service.
PB
Patricia Bonilla
2 days ago
1.0
Took 20 minutes for my order, ordered inside at kiosk. One big breakfast, 2 sausage biscuits, hashbrown, coffee and orange juice. Ridiculous amount of time
MW
marcelo wolfsdorf
2 days ago
4.0
Pase con el auto , bastante tarde , me atendieron al toque , todo bien
JJ
Jessi
Oct 30, 2025
1.0
Today I went to McDonald and arrived at the speaker I was behind one car and no one was behind me the lady, taking the orders, proceeded to leave her mic on telling her coworkers that she had charged him a small and not a medium and to give them male the medium because it was her fault she also mention the we’re running low on the happy meal bucket.After that, the lady took the orders, five different cars on the other speaker that came after me. They took an Oder of one car that ordered multiple buckets that came after me then proceeded to take 4 other cars orders that came after I said hello multiple times and was told to give her a minute at this point I was in the drive thru for 15 minutes sitting at the speaker being ignored. Finally the girl took my order and I ordered a happy meal and she rudely said we don’t have it so I asked for the meal she said okay next window. After 25 minutes of waiting for the food the nuggets we got weren’t well done and the fries were cold. I chose to not say anything since it was an infuriating experience with my son getting his hopes up for the bucket and his food not being made properly. Never had something like this happen since this location opened.
MI
Mahmudul Islam
Oct 23, 2025
1.0
i was in here today 1:58 am for DoorDash pickup and I ask at speaker customer name than she (young lady)said come to the window and when I come to window she still not ready my order ..than she said it will be ready in 5 minutes she said I have to park the car at number one, but I waited there for at least 20 minutes..even then the order was not ready, then I called and no one answered the call 😡it’s to lazy worker here both lady was very lazy
MP
Marissa Portilla
Oct 20, 2025
1.0
This is by far the worst Mcds I’ve ever been to. The workers straight up ignore you and won’t even make eye contact when you are trying to order or pickup your order. The screens are down that let customers know if their order is being worked in or ready. The fries are always old and stale.
What are the operating hours for McDonald's in Tarzana?
McDonald's in Tarzana is open daily from 4:00 AM to 3:30 AM the next day, offering nearly 24-hour service.
Is McDonald's Tarzana open for delivery all day?
Yes, delivery at McDonald's Tarzana is available 24/7 every day of the week.
Does the McDonald's at 18510 Victory Blvd have a drive-thru?
Yes, this McDonald's location features a drive-thru open daily from 4:00 AM to 3:30 AM the following day.
What delivery and pickup services does McDonald's Tarzana offer?
They offer curbside pickup, delivery including same-day and no-contact options for convenience and safety.
How can I order McDonald's from Tarzana online?
You can order online via McDonald's official online ordering link or use the McDonald's app available on both iOS and Android.
What payment options are accepted at McDonald's Tarzana?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payments.
Are there nearby coffee shops where I can grab a drink before or after visiting McDonald's Tarzana?
Yes, nearby coffee shops include Starbucks and DC Cafe Donuts, perfect spots for a coffee or snack around your McDonald's visit.
What other dining options are near McDonald's Tarzana?
Nearby dining options include Awesome Thai, La Olla De Mamá (Peruvian cuisine), SUBWAY, Carnitas Michoacanas (Mexican), Gol Pizza, and Firehouse Taverna (Greek/American).
Are there any nearby transportation or convenience stores near McDonald's Tarzana?
Yes, 7-Eleven convenience store and Cricket Wireless mobile store are close by, helping with quick stops or device needs during your visit.
What is the address and contact phone number for McDonald's in Tarzana?
The address is 18510 Victory Blvd, Tarzana, CA 91335. You can reach them by phone at +1 818-961-6532.