McDonald's

3.7
1416 reviews
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Business Details

18909 Ventura Blvd, Tarzana, CA
91356, United States
(818) 342-2253
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18909 Ventura Blvd, Tarzana, CA
91356, United States

Hours

Reviews

3.7
1,416 reviews
5 stars
626
4 stars
295
3 stars
198
2 stars
86
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, including stale, cold, or undercooked items, as well as incorrect orders.

Cleanliness

Some customers noted cleanliness issues, particularly with bathrooms being closed or unsanitary conditions.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported negative experiences with specific employees.

Order Accuracy

A recurring theme was the frequent mistakes in order fulfillment, leading to customer frustration.
  • EJ
    Eddie Correa Jr.
    6 days ago
    1.0
    Beware of placing breakfast orders online minutes before 10:30. They cancel the orders simply because I wasn’t there to pick up before 10:30. The whole point of me placing the breakfast order online before 10:30 is so that I can still get my breakfast order after 10:30
  • AB
    Aiks Bagumjans
    Jan 5, 2026
    5.0
    Really clean place. Food is good too sometimes a different McDonald’s. You don’t want to eat because of smell and mess but this spot is nice clean.
  • PE
    Peyman Esfandiari
    Jan 2, 2026
    4.0
    Not so good service to go along with not so good food&to top it all not so friendly employees..
  • DM
    Duane Morton
    Dec 24, 2025
    2.0
    The menu board is illegible. The older lady at the drive thru on Sundays is rude. They sneak a 10 cent bag fee on your ticket without telling you. The speakers sound like they're from the '70s. And, they get my order wrong as often as right. Both stars are for the steak bagel and coffee. They're delicious.
  • LT
    Lindsay T
    Dec 13, 2025
    1.0
    This is the worst Mcdonalds location we have been to. This location has the laziest workers that do NOT serve fresh food. We have to drive out of our way to the next Mcdonald’s location to get better, SAFER food to eat. Every single time since we’ve gone to this location the food has been stale, cold, undercooked, and NOT safe. I’ve never been to a Mcdonald’s and received UNDERCOOKED FRIES. That’s the easiest thing to do and they have been RAW every time. This locations lack of quality wasn’t always this bad. Only these past couple of years has it gotten progressively worse. Has there been a staff change that’s causing this lack of care? Until this is fixed, the In-n-out down the street will have our business.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Tarzana?

McDonald's in Tarzana is open daily from 4:00 AM to 3:00 AM the next day, including delivery and drive-thru services.

Where is McDonald's located in Tarzana?

McDonald's is located at 18909 Ventura Blvd, Tarzana, CA 91356, USA.