Chipotle Mexican Grill

3.4
325 reviews
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About

Mexican Restaurant
Chipotle Tarzana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
18700 Ventura Blvd, Tarzana, CA
91356, United States

Hours

Reviews

3.4
325 reviews
5 stars
129
4 stars
54
3 stars
42
2 stars
18
1 star
82

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and a filthy dining area.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of assistance from management.

Food Quality

There were consistent complaints about food quality, including undercooked rice, small portions, and missing ingredients.

Speed of Service

Customers frequently noted slow service, especially for takeout orders, with long wait times reported.

Inventory Issues

Many reviews mentioned the location often being out of key ingredients, impacting the overall dining experience.
  • WV
    Womens Workout Videos
    Nov 16, 2025
    2.0
    I don’t know if it’s this location or all chipotle‘s but 14 bucks for this tiny bowl that was about half full and 50% lettuce and maybe a dozen beans. I won’t go here ever again if I’m hungry.
  • HM
    Haim Mizrahi
    Nov 12, 2025
    1.0
    This place is always dirty.They never clean the tables or the floor. And for some reason, the employee's put so little of everything. you always have to ask them for extra rice, extra beans, these items are so cheap and they charge so much money for this and ridiculous. I never come in here. I just came because of my son and his friends wanted it
  • HC
    Hugo E. Coronado
    Oct 7, 2025
    5.0
    Pues que les puedo decir siempre rico cualquier tipo de comida que pidas muy rico ,....
  • AS
    Alex S
    Oct 1, 2025
    1.0
    Out of all the Chipotle locations I’ve been to, this is by far the slowest one. If you’re ordering takeout, be prepared to wait. Even if you place your order ahead through the app, you’ll still end up standing around. If you’ve got plenty of free time and you’re not in a rush, then sure, this place works for you. But if you need to grab food quickly and move on, forget about it. This is the slowest Chipotle in town. Just be ready for that.
  • CC
    Clayton Corkwood
    Sep 30, 2025
    1.0
    There's a new 23 yr old kid working here who's giving out 13 pieces of chicken for a bowl and fighting lifelong Chipotle supporters over the fact that it's the portion that they are supposed to give. I've been eating at Chipotle since he was a fetus and I can assure you, that is not the normal portion. I won't be back until he graduates and moves on. UPDATE: I went to the next closest location and they gave me an adult portion of chicken and checked me out with a smile. I appreciate that.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Tarzana?

Chipotle Mexican Grill Tarzana is open daily from 10:30 AM to 10:00 PM.

Does Chipotle Mexican Grill in Tarzana offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.