Business Details
About
Mexican Restaurant
Chipotle Tarzana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
334 reviews
5 stars
129
4 stars
55
3 stars
42
2 stars
18
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the overall service experience.
Cleanliness
Multiple reviews highlighted the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions being a common complaint.
Food Quality
Customers frequently mentioned issues with food quality, including stale chips, undercooked rice, and incorrect portion sizes.
Order Accuracy
Many customers experienced problems with incorrect orders, both for in-person and delivery, leading to frustration and disappointment.
Management Issues
Several reviews pointed to poor management and staffing problems, indicating a lack of organization and support for employees.
- SJS J2 days ago1.0Horrible customer service and even worse food. The staff was rude and clearly didn’t care, and the food was nowhere near fresh. Dry, old, and disappointing.
- NNNina2 days ago1.0Please shut this location down already. Everything about this place is horrible especially the manager Suzy. They don’t use gloves while handling your food on top of it.
- YHYuzhou “Sam” HuDec 30, 20251.0They made you wait 5 minutes at the counter for an online pickup order, then somehow still messed up you order, L staff
- CKChaka khanDec 22, 20251.0The rudest service I have ever received at a Chipotle. I asked for double protein but I wanted the double separate and the guy helping me was pissed and spilled half of my double on the counter, when I told him that he had spilled some of my chicken on the counter he responded that he’s given me enough on the first scoop. The manager wasn’t friendly or helpful. The restaurant was dirty, the tables were dirty and they were out of Napkins completely and only couple of forks. Only two people were working there and they were both rude and the restaurant dirty. I will never visit this location again.
- EAEmily AvelarDec 1, 20251.0I ordered delivery i have on multiple occasions and on every single occasion they always deliver the wrong order. It is the correct name on the bag but a somebody else’s order in the bag. Their employees are obviously not doing their job right if they can’t get an order right. I would not order from here again and am very dissapointed.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Tarzana?
Chipotle Mexican Grill Tarzana is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill in Tarzana offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Tarzana located?
It is located at 18700 Ventura Blvd, Los Angeles, Tarzana, CA 91356, inside the Whole Foods Market area.
How can I place an order online for Chipotle Tarzana?
You can order online through their official website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill Tarzana specialize in?
They offer customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill Tarzana for inquiries?
You can reach them by phone at +1 818-514-2844 or email them at ca.1705.tarzana@chipotle.com.
Are there any nearby coffee shops to Chipotle Mexican Grill Tarzana?
Yes, there is a Starbucks nearby, convenient for grabbing coffee before or after your meal at Chipotle.
What wellness or spa options are located near Chipotle Mexican Grill Tarzana?
Nearby you can find spas like Flawlesscontours, Beauty Hydration medical spa, NAP Beauty Spa, and several beauty salons for relaxation or beauty services after dining.
Are there any shopping centers near Chipotle Mexican Grill in Tarzana?
Yes, Village Walk shopping center is nearby, making it easy to combine dining at Chipotle with shopping outings.
What other dining options are close to Chipotle Mexican Grill Tarzana?
Close by are places like Blu Jam Cafe for breakfast and brunch, and Anita La Mamma Del Gelato for gelato and smoothies, ideal for complementary meals or treats.