Customers have mixed feelings about the pizza quality, with some praising it as the best in town while others report issues like greasiness, burnt crusts, and freezer burnt flavors.
Service Issues
Many reviews highlight slow service, inexperienced staff, and poor customer service experiences, including long wait times and unresponsive employees.
Buffet Experience
The all-you-can-eat buffet is generally well-received, but some customers express dissatisfaction with the availability and temperature of the pizza.
Cleanliness and Atmosphere
While some customers appreciate the clean environment and family-friendly atmosphere, others report issues with cleanliness and a lack of attention to customer needs.
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Cathy Carleton
Jan 5, 2026
5.0
The best pizza place my opinion in this area, Taft California they cook it fresh for you while you wait and there is adequate toppings on them as well as more than enough cheese. The flavor is one of its own. I recommend going here not anywhere else.
DR
Daniel Ripley
Oct 21, 2025
5.0
I wish that they would go back to the way they used to make the ranch dressing. The current ranch dressing is almost unbearable.
TB
Tom Butz
Sep 7, 2025
5.0
Good All You Can Eat Buffet
DB
Debbie Berry
Aug 13, 2025
1.0
The worst pizza I've ever had. Greesey, burnt, terrible pizza dough, veggies looked rotten. Absolutely Awful. Spent $50 to throw their trash away. Thank you Pizza Factory....
JR
Jennifer Ryle
Jun 14, 2024
5.0
Always love food. Sometimes service is off but they are friendly for most part. Lots of younger people working here