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Taco Bell

3.0
(819 reviews)

Business Details

2990 Main Street, Susanville, CA
96130, United States
(530) 257-8188

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2990 Main Street in Susanville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2990 Main Street, Susanville, CA
96130, United States

Hours

Reviews

3.0
819 reviews
5 stars
208
4 stars
133
3 stars
157
2 stars
79
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, with some experiencing waits of up to 45 minutes or more.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.

Staff Behavior

There were mixed reviews about staff behavior, with some customers noting rudeness and lack of attention, while others praised individual employees for their helpfulness.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others complained about poor preparation and lack of ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and a generally unclean dining area.
  • TB
    Ted Burton
    Feb 2, 2026
    1.0
    If you order online, your food will be ready about 20 minutes after they tell you.
  • MC
    Macauley Callahan
    Feb 1, 2026
    2.0
    Been here twice and it’s been the slowest tacobell I’ve ever been to.
  • SB
    Shadow Bear
    Jan 21, 2026
    1.0
    Normally my DoorDash orders have been good, even when I hear bad things....but omg 😳 I had an issue with my DoorDash order so I called to ask them about it. Female answered phone, made sure to ask a couple questions first to make sure I understood how they did things, then asked if I could speak to a manager. She said she was, so I described my issue. She went from being polite to very rude as I repeated my name that she didn't hear me say the first time. She proceeded to be snippy through the whole call, cutting me off when I tried to answer her question and then being rude and saying I cut HER off. She very rudely asked if I could come get the remake or not, and when I tried telling her I didn't have a vehicle and the buses don't run this late, which is why I placed a DoorDash order to begin with. I also said I understood that they were out of some things, and that they did really well on something else they made me. She rudely told me that she wasn't saying I had to come get it tonight, something bout my name and a circle on a board and then hung up on me as I tried to get her name (I like to let workers know when I go in that such and such manager helped me with making this right, etc). I called back; this time a male answered. I asked his name since the last person hung up on me. He said his name was Isaiah. I asked if there was only one manager on shift tonight. He said yes, so I asked what their name was (again, so I could let whoever I run into know that I spoke with So&So etc). Then he told me he was a manager, so I asked which of them lied to me, and that I was just trying to speak to a manager. He started talking to the female from the first phone call, which I could hear as he was checking what she wanted him to tell me. I asked which of them lied to me, and that I just want to talk to a manager. He hung up on me also. I had to call back from a different phone because they stopped answering for my number. When a male picked up, I asked to speak to aanager. He said he was one. I asked him when I could speak to him that isn't tonight so I could speak to a manager one on one about what happened without the female manager that was involved being around. He lied again and said to come see him in the morning, which I know wouldn't work out. No night manager is there the next morning. It's absolutely crazy to me that customers are treated that way, and it's even crazier that some people seem to think lying and talking down to the customer is being professional. Disgusting display of human behavior. Bad business all around. Maybe next time I will listen when my upstairs neighbor tells me they were absolutely trash to her when she noticed she didn't have her chips and cheese in her order.... Susanville Taco Bell....what the hell, bro... 😑
  • MC
    Mark Curling
    Jan 15, 2026
    4.0
    Food is ok. Used to use real cheese instead of a cheese sauce.
  • SS
    ShannA
    Jan 14, 2026
    3.0
    Wait time and hour no matter what They didn't care about dining in customers

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