Safeway

4.0
692 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 2970 Main St, Susanville, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (530) 257-2029. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2970 Main St, Susanville, CA
96130, United States

Hours

Reviews

4.0
692 reviews
5 stars
330
4 stars
180
3 stars
93
2 stars
35
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rude service and poor training.

Product Quality

Several reviews highlight issues with expired or low-quality food items, particularly in the bakery and meat sections.

Pricing

Many customers find prices to be high compared to competitors, although some appreciate the sales and discounts available.

Store Cleanliness

The store is generally described as clean and well-stocked, contributing positively to the shopping experience.

Mixed Experiences

Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others report significant frustrations.
  • DH
    Daniel Hartley
    Dec 18, 2025
    3.0
    Their donuts are good but not always ready. Made a special trip at 5:30 a.m. and the glass case was empty... Will call ahead next time.
  • RP
    Ruben P
    Dec 14, 2025
    1.0
    When I went over to this location to get some boneless wings, the employees who work here in the afternoon are rude, inconsiderate, act way too sarcastic, and have no regards for their customers considering they only serve expired food that gives everyone botulism. I definitely am not going to buy from the hot food vendors of Safeway, considering they made fun of the way I talk as a disabled individual.
  • HE
    Heather Elliott
    Dec 2, 2025
    5.0
    Love this store!
  • RW
    Randy Williams
    Nov 20, 2025
    1.0
    Don't Grocery shop at this store this is the worst store I have ever been to they said that my transaction was suspended and that my funds would be put back on my card in 24 to 72 hrs and that was a lie so I went back to the store and then I was told 10days and so I waited 10days and nothing so I called them again all to be told that I have to call my card customer service and see what is going on or to get proof that the transaction went through because there system shows it was canceled and it wasn't canceled it was payed for and all cuz of there mistake I know have to wait 15 days for my card service to investigate the transaction so because of them I don't have nothing in my house. Don't go shopping at this store at all worse store every
  • CC
    Creamy
    Nov 12, 2025
    1.0
    Couldn't find anywhere to review on Starbucks for this location specifically. It seems to me that the employees are not being trained properly. Drinks are so bland, and I have to pay for extra syrup for a drink that's supposed to be made good the first time around. My sister also gets the same drink and it's made wrong. Every. Single. Time. We have to constantly ask the baristas to fix our drinks and we're always given additude when doing so. I haven't had this problem with one specific employee, the goth girl with black hair and a mask. She's always very polite and likes to joke around. It makes my day. Unfortunately she seems to be the only one who know how to make the drinks right and good the first time around and are the ONLY reason I go to get my coffee in this specific location. I'm very disappointed because I don't get to choose who my barista is, but I wish I could. Price is outrageous but Starbucks always has been disgustingly expensive. I'm willing to pay $6 for a drink that is made proper the first time, but receiving additude when I request a fix is unacceptable. Edit: nothing has changed. The baristas smoke outside with their aprons on when I go there and I am not sure why they are allowed to do so. Not only that, it has been about a month since my first review and nothing has changed. Our coffees are STILL bland and flavourless, which I am not happy about. One girl tried to put water in my friends drink when we ordered a lemonade. JUST water. They have done this almost every time, and they apologize and say they're sorry when we correct them. I'm not happy about this at all. Also the prices don't seem to match up. My drink is usually $8 for the biggest cup and $7.50 for the smallest. I think they aren't charging us right. The employees are generally nice people but they really can't make coffee to save themselves. I'm just disappointed. I think this will be my last review because I've spent too much money and I'm tired of not having my order made right the first time or not at all. Still, I'm sad because my favorite barista (Kim) makes me coffee the best. I wish I could still come here to get my drinks specifically from her but Im done giving this place a chance.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!