Brand Certified

Pizza Factory

4.1

(478 reviews)

Get Directions Call Website

Business Details

2975 Main Street, Susanville, CA

96130, United States

(530) 257-0222

http://www.pizzafactory.com/locations/susanville

About

Pizza Restaurant

Location

Pizza Factory

2975 Main Street, Susanville, CA

96130, United States

Get Directions

Hours

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 10:00 PM

Sunday10:00 AM - 10:00 PM

Reviews

4.1

478 reviews

5 stars

258

4 stars

101

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza and salad bar, noting freshness and good flavors, although some reported issues with undercooked items and inconsistency.

Service Issues

Multiple reviews highlighted poor service experiences, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Several customers mentioned cleanliness concerns, particularly regarding the dining area and staff hygiene.

Value for Money

While some found the prices reasonable for the quality, others felt the food was overpriced given the service and quality inconsistencies.

Customer Experience

The atmosphere and friendly staff were frequently mentioned positively, contributing to a family-friendly vibe despite service challenges.

MM
Michael Martinez
Feb 17, 2026
5.0
Good pizza would say best in town but I've only visited one other and did not like it.
RD
Ron Dill
Feb 5, 2026
5.0
Always excellent pizzas 🍕
JB
Jordan Bayless
Dec 22, 2025
5.0
Staff was great and kind. And quite literally the best pizza I've had in my entire life. Including other pizza factories.

Brand Certified Facts from Pizza Factory

This information is certified by Pizza Factory and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website

Syndication Network

Approved business data is pushed to 100+ publishers, including:

+100

Others