Wingstop

3.5
282 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Sunnyvale. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
1661 Hollenbeck Ave, Sunnyvale, CA
94087, United States

Hours

Reviews

3.5
282 reviews
5 stars
105
4 stars
58
3 stars
36
2 stars
38
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent and often poor customer service, with reports of rude staff and long wait times.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues like greasy wings, incorrect orders, and undercooked fries.

Order Accuracy

Numerous reviews mention problems with order accuracy, including missing items and incorrect flavors.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and inadequate food handling practices.

Value for Money

Customers frequently commented on the high prices relative to the quality and portion sizes of the food.
  • DD
    D
    Jan 3, 2026
    4.0
    We like calling ahead for pick up and they always get our order right and sometimes even throw in an extra wing. The fries were extra good this time I just wish the bbq bone in wings could have had more sauce. Overall good wing location
  • NI
    Nora Ismail
    Jan 2, 2026
    1.0
    If you value great customer service, try to avoid this place. Their bathroom wasn't working. And they were rude about it. The cashier was impatient with us while we were ordering. The cashier wrote my cousin's name so incorrectly, we didn't even realize that it was our order. To top it all off, the fries weren't in a to go box, they were in an open container when we specifically asked for a to go box for them. The fries spilled all over the bag. The chicken was very greasy according to my cousin. I had already eaten so I didn't try them but I believe her and I saw how greasy they were. I'm not coming back based on my experience here today.
  • JA
    Jake Arnet
    Dec 21, 2025
    3.0
    Asked for Lemmon Pepper fries, but they gave me parmesan fries instead despite protest. 15 piece wings were only 14 pieces. Not a big deal, but customer service was just not there. Tables were all dirty.
  • WP
    Will Pele
    Nov 2, 2025
    1.0
    Biggest ripoff. Ordered 20 wings, got 18. Fries were tiny end slivers, very little long fries. For almost $40. Ladies at counter were doing their thing so even had to wait a few minutes until they could give me my order. Don’t come here.
  • BS
    Bhooshan Supe
    Oct 12, 2025
    1.0
    Can’t give -ve rankings! Online order was not ready

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.