Customers frequently reported extremely slow service, especially during peak hours, with long wait times in both drive-thru and in-person ordering.
Staff Attitude
There were numerous complaints about rude and unhelpful staff, particularly during busy times, leading to a negative customer experience.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and undercooked food, contributing to dissatisfaction.
Operational Issues
Customers noted problems with the restaurant's operations, such as closed dining areas, unavailability of advertised menu items, and issues with online ordering.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and highlighted good food experiences, particularly with certain menu items.
JS
Josh Shaffer
Dec 4, 2025
1.0
Lobby closed
JK
Jass Khiva
Nov 10, 2025
1.0
Very slow service stuff is not good
TC
Tina Carlile
Nov 2, 2025
1.0
They need help here!!! I think there were only 2 people working and it was apparent that they were struggling to keep up..frosty machine not working on top of it all..hopefully just a bad night..if not..get them some HELP!!!
JJ
Jflo
Nov 1, 2025
2.0
I don't know what is going on with this place but you can only order through the drive up window. The dining room is closed.
I ordered a kid's meal because I wanted the toy. The cheeseburger was cold.
JP
Joe Pro
Nov 1, 2025
4.0
The kids wanted Wendy's, so went to our usual spot on Wolf. They have Chicken Strips now !!!
What are the drive-thru hours for Wendy's at 1313 S. Wolfe Road, Sunnyvale, CA?
The drive-thru is open daily from 10:00 AM to 12:00 AM (midnight).
Can I order delivery from this Wendy's location?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's 1313 S. Wolfe Road location?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
What are the dining options available at this Wendy's?
This location offers drive-thru and delivery services but does not have dine-in or curbside pickup options.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed online at menu.wendys.com or via the Wendy's app after selecting this location.
How can I contact Wendy's at 1313 S. Wolfe Road for feedback or questions?
You can call the location directly at (408) 739-3123 or reach Customer Care through their Contact page or by phone at 888-624-8140.
Are there any hotels near Wendy's at 1313 S. Wolfe Road?
Yes, Wild Palms Hotel and WILD PALMS, A JDV BY HYATT HOTEL are nearby, convenient for hotel guests looking for a quick meal.
What convenience stores are close to Wendy's for quick shopping trips?
7-Eleven is a nearby convenience store where you can shop for snacks, drinks, and essentials before or after visiting Wendy's.
Is there a gas station near Wendy's at 1313 S. Wolfe Road?
Yes, a Chevron gas station is located nearby, making it convenient to fuel your car before grabbing food at Wendy's drive-thru.
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