Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 811 Kifer Road in Sunnyvale. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Mixed reviews on customer service, with some staff being friendly while others were reported as rude or dismissive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru service.
Food Quality
Inconsistent food quality, with some customers praising freshness while others reported soggy or poorly prepared items.
Speed of Service
Generally positive feedback on the speed of service, especially during late-night hours.
Cleanliness
Many customers noted the cleanliness of the restaurant and the dining area.
JR
Judy Rutherford
3 days ago
1.0
Today I visited Taco Bell and my order was taken incorrectly. When I brought it back to have it fixed, the employee refused to correct the mistake. I then asked to speak with a manager.
The manager, Jeanette, was rude and dismissive. Instead of resolving the issue, both she and the employee, Maria, spoke to me aggressively and told me that I was “not welcome” at the location. I was neither given my correct order nor offered a refund.
This experience was completely unacceptable. Customers should not be treated this way, especially when the issue was a simple order error. Basic customer service, accountability, and respect were lacking during this visit.
FP
fido pickens
Dec 30, 2025
1.0
Usually solid places but today I'm 99% sure I got food poisoning from my lunch there. Literally threw up an hour after eating there. Sucks as that was my go to for crunchy tacos.
HS
Haarika Srinath
Dec 11, 2025
3.0
Food is fine but somebody threw a sauce packet at my head. Like why?
VB
Vikram B
Nov 15, 2025
1.0
Since last week having bad experience from this shop consistently. Please check what's going on and fix it. Last week it's a badly packaged food, bean cup lid not tightened, spilled all over my car. Today they didn't pack green salsa I ordered in my Togo order.
SC
Stephanie Clausen
Nov 10, 2025
1.0
This taco bell has an issue with proper serving sizes as well as poor customer service and communication.
I ordered a California crunchwrap and my partner ordered the steak crunchwrap for breakfast. My CA crunchwrap significantly had less eggs than the steak one. There is no way that could have been the “portion size” serving. I went up to the counter with my crunchwrap unwrapped to show the cook there werent any eggs in there. “I’ll show you the portion size,” she said. Looking at it the portion size was 3x the amount of crumbs of eggs that was in there wrap. My partner had already given me pieces of eggs from his steak wrap. but he still had more in his wrap. He had to go up and speak with the cook to tell her how she was in the wrong and re-explain what I told her.
My partner who is a caucasian male, while I am not, was given privilege to receive the correct amount of eggs.
My gentle and kind ask was dismissed, and met with hostility. I would have been happy to be just given correct amount of eggs.
What are the regular operating hours for the Taco Bell at 811 Kifer Road?
The Taco Bell at 811 Kifer Road in Sunnyvale is typically open from 7:00 AM to 1:00 AM Monday through Wednesday. Hours vary on other days, with extended overnight hours Thursday through Saturday and closing at 1:00 AM on Sunday.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location has drive-through hours starting at 7:00 AM on most days and extended late hours into the early morning, with some days operating 24 hours.
Can I order food online or through a mobile app for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery from this Taco Bell location.
What types of payment methods are accepted at the Taco Bell on Kifer Road?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.
What are some popular menu items or specialties at this Taco Bell?
The Taco Bell offers classic tacos and burritos, including favorites like the Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings specials.
Is this Taco Bell location family-friendly and suitable for children?
Yes, this location welcomes families and children, and offers seating and restroom facilities for dine-in customers.
What nearby automotive services are available if I visit Taco Bell at 811 Kifer Road?
Nearby automotive services include B2 Perfection Auto Body, Oil Changers, Precision Tune Auto Care, Sunnyvale Auto Repair, Dastgah Tire Co and Services, AAA Speedy Smog, and Dannick's Auto Care, convenient if you need vehicle maintenance before or after grabbing a meal.
Are there any health or medical facilities close to the Taco Bell on Kifer Road?
Yes, nearby you will find medical-related facilities such as AL-TAR Services, Satellite Healthcare, and Pet's Friend Animal Clinic for human and pet health needs respectively.
Can I visit any community or environmental organizations near this Taco Bell location?
Yes, Sustainable Silicon Valley, a community and environmental conservation organization, is nearby and may be of interest before or after your visit.
What online resources can I use to find more information or order from the Taco Bell at 811 Kifer Road?
You can visit their official location website at https://locations.tacobell.com/ca/sunnyvale/811-kifer-road.html or order online via https://www.tacobell.com/food to browse the menu and place orders.