McDonald's

3.6
1005 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
556 E El Camino Real, Sunnyvale, CA
94086, United States

Hours

Reviews

3.6
1,005 reviews
5 stars
409
4 stars
224
3 stars
134
2 stars
55
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiencing long wait times and incorrect orders.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.

Food Quality

While some customers enjoyed the food, there were complaints about cold or stale items, and frequent mistakes in orders.

Customer Experience

Several customers expressed frustration with the lack of attention from staff and poor customer service, leading to a negative overall experience.

Cleanliness

The establishment was noted as not being very clean, with some areas described as outdated or poorly maintained.
  • ML
    Miguel Lares
    1 day ago
    5.0
    Good service
  • AR
    Aishwerya Raghav
    Nov 12, 2025
    4.0
    Wait time is too long, especially during lunch hours. Food is tasty, place is clean. lot of homeless people outside and inside who bother you while eating. I usually do takeout.
  • KH
    koenjaco Hi
    Nov 1, 2025
    2.0
    Was trying to get Peacock activated for my travels tomorrow...with the monopoly thing. Just needed one more, when purchasing my order on the screen it had the little monopoly logo still. I asked the lady if I could have a card when I saw it wasn't there she told me twice after checking with a co-worker it was over... Confused I left and checked the app to confirm what she said wasn't true. Hate being lied to like that.
  • MR
    marilú reyes
    Oct 29, 2025
    1.0
    mala experiencia primera vez q paso por aquí y esta señora q ven aqui lo atiende a uno muy mal, de mala gana, hasta me cobro comida demás q la verdad ni quize reclamar ya q cada q uno le pedia ayuda le contestaba de mala gana y con una cara, la verdad q mala experiencia no recomiendo este lugar la verdad, asi como lo tratan a uno pareciera q a pedirles regalado va uno,
  • JT
    John Kent Thompson
    Oct 13, 2025
    5.0
    In this day and age, when everything seems so numbers oriented, it's refreshing to find an establishment like McDonald's. This particular location pays attention to an individual's needs, making sure their order is right, regardless of how much it is. And make a person feel at home, even if it's just some dude drinking coffee.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Sunnyvale?

McDonald's in Sunnyvale is open daily from 5:00 AM to midnight.

Does the McDonald's location offer drive-thru service?

Yes, the McDonald's in Sunnyvale offers drive-thru service from 5:00 AM to midnight every day.