Brand Certified
McDonald's
3.8(874 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
696 N Mathilda Ave, Sunnyvale, CA
94085, United States
Certified by McDonald's • Feb 22, 2026
(408) 830-9970
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.8
874 reviews
5 stars
421
4 stars
177
3 stars
115
2 stars
31
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Several reviews mentioned issues with food quality, including cold items, poorly cooked fries, and missing items.
Cleanliness
The restaurant received praise for its cleanliness, with many customers noting well-maintained dining areas and restrooms.
Staff Performance
While some reviews highlighted friendly and attentive staff, others pointed out communication issues and lack of professionalism.
- RORaquel O4 days ago1.0I rarely eat fast food I’m 55 years old It was just one of those days. I stopped and got me a Mc crispy with some french fries no drink. I had water And when I got home, Less than a mile away, my fries were disgusting. They tasted 24 hours old. It was so gross. The Mc crispy was OK. It fed me. I just can’t believe that they would serve those awful fries And it was only 11:30 AM
- DNDuy NguyenFeb 13, 20264.0People are always nice here.
- DWDaniel WangchomchantraFeb 8, 20265.0Really was a beautiful experience considering this was a small reservoir. The morning was like glass. We expected it to be much colder than what it was. My son and I rented a boat, and we were on the reservoir for roughly the entire day. Didn't catch a thing. Not crowded at all. Will come again.
- CLCarlo LacambraFeb 7, 20265.0Generally okay for a typical McDonald's. Service is quick, clean place, and a friendly crew. I would have appreciated more fresh french fries and the 3-pc McCrispy strips was dark, which looked like it was fried more than twice. Not tender at all. But then, maybe it was just that time of the day?
- MCMayra CarbajalJan 23, 20262.0Be cautious when ordering at this McDonald’s. Always ask for your receipt. I went through the drive-thru and ordered two McChickens but was only given one. I even confirmed with the employee that the second McChicken was an additional $1, and he said yes—yet it was still missing. That kind of dishonesty is not okay. On top of that, my Sprite was out of syrup. Thankfully, I tasted it before driving away.Be cautious when ordering at this McDonald’s. Always ask for your receipt. I went through the drive-thru and ordered two McChickens but was only given one. I even confirmed with the employee that the second McChicken was an additional $1, and he said yes—yet it was still missing. That kind of dishonesty is not okay. On top of that, my Sprite was out of syrup. Thankfully, I tasted it before driving away.
Frequently Asked Questions About McDonald's
What are McDonald's regular operating hours at 696 N Mathilda Ave, Sunnyvale, CA?
McDonald's in Sunnyvale is open 24 hours every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday. On Friday, Saturday, and Sunday, it operates 24 hours.
What are the delivery hours for McDonald's at this location?
Delivery service is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.
Can I order McDonald's for delivery or pickup, and are there contactless options available?
Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services at this location.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering McDonald's from this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Where is McDonald's located in Sunnyvale?
McDonald's is located at 696 N Mathilda Ave, Sunnyvale, CA 94085, USA.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Quality Tune-Up #2 for automotive services, Silicon Valley Athletics Personal Trainer for fitness, and Lucysfruits, a smoothie and diner spot, ideal for exploring before or after your meal.
Are there any hotels close to this McDonald's for travelers?
Yes, nearby hotels include Best Western Silicon Valley Inn, Hilton Garden Inn Sunnyvale, and Larkspur Landing Sunnyvale, providing convenient accommodation options.
What are some nearby automotive-related services near McDonald's?
Nearby automotive services include Uber Activation Center, European Auto Works, Da-Les Auto Body, A-1 Performance Auto Repair, Hank Auto Repair, and Auto Champs for various automotive repair and maintenance needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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