Food Quality
Many customers praised the food, particularly the roast beef sandwiches and fries, noting they were delicious and better than expected.
Service
The staff received mixed reviews; while some customers appreciated the friendly and fast service, others reported rude interactions.
Restaurant Condition
The restaurant's interior is often described as outdated and in need of renovation, which detracted from the overall experience for some customers.
Pricing
Several reviews mentioned that the prices are on the higher side for fast food, leading to mixed feelings about value for money.
Location Importance
As the last Arby's in the Bay Area, many customers expressed a desire to support the business despite its flaws.