McDonald's

3.5
907 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
109 Sunset Center, Suisun City, CA
94585, United States

Hours

Reviews

3.5
907 reviews
5 stars
328
4 stars
199
3 stars
158
2 stars
64
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or improperly prepared items.

Cleanliness

Some customers noted that the restaurant was clean, while others experienced issues with cleanliness, particularly in the bathrooms.

Atmosphere

The atmosphere was described as chaotic by some, while others appreciated the friendly staff and positive experiences.
  • JC
    Joshua David Cheever
    Dec 28, 2025
    5.0
    The manager was really nice my order got messed up bad and she fixed it with no issues at all thank you
  • BR
    Brian Rios
    Dec 25, 2025
    1.0
    Gives me heartburn every time. Not sure why I still go there on occasion.
  • AJ
    Ari Jose
    Dec 22, 2025
    2.0
    I’ve worked in fast food before I know it’s busy but I ask you don’t use the same blender tool that you just stuck in caramel or mocha coffee then place it directly into my drink because now I I have a drink that should not contain coffee at all with coffee in it. I ordered more than one at that… Cross contamination is a health and safety concern. A follow up with the local health department will be made.
  • CC
    Cinthia
    Dec 22, 2025
    1.0
    I went to McDonald's to pick up my counter mobile order of fries that I ordered for my son and I was waiting for my husband to get his drink because he ordered food for himself and the lady at the counter proceeded to tell us once you leave the restaurant you can't come in and refill your drink and I said ok I'm going home. I was so confused and felt like I was immediately categorized by her because I was in sweats and a baggy sweatshirt she assumed that I was homeless I guess… it's sad but it's your own people sometimes. She was very rude and I felt disrespected by her actions. Some people don't know what it means to be in customer service.
  • KM
    kory mitchell
    Dec 16, 2025
    1.0
    Every single time I come to this mcdonald's, i'm asked to park in one of their mobile spots, are they just trying to get their time line time better, this is simply unacceptable.How can a franchise be run like this.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Suisun City?

McDonald's in Suisun City is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.