Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and incorrect orders.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food.
Atmosphere
The atmosphere was described as chaotic, with some customers feeling uncomfortable due to staff behavior.
Food Quality
While some customers enjoyed the food, others complained about the freshness and quality, particularly with specific items.
Drive-Thru Efficiency
The drive-thru service received mixed reviews, with some praising speed and others noting long wait times.
JJ
Jacob
Nov 1, 2025
1.0
They didn’t give me my order in full, and they’re not answering in regards to getting my correct order.
TM
Tay Mani
Oct 30, 2025
1.0
Bad customer service lady just quickly handed me my bag and said have a good day while the window was closing. BTW I asked for my order to be cooked fresh and my chicken nuggets were definetly not even close. And tasted old on top of that...fail
SS
Silverio Sanchez
Oct 27, 2025
4.0
Was raised eating McDonald's this place
AB
Andra Byous
Oct 18, 2025
1.0
The Suisun City location can not seem to get any order correct. I order extra pickles and I get none. Not rocket science here.
RT
Rob Tueleven
Oct 1, 2025
1.0
It seems like the employee done lost their mind by telling homeless individuals they can't be served for the most unbelievable reason, because they are homeless