Dunkin'

3.0
236 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Suisun City, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
282 Sunset Ave, Suisun City, CA
94585, United States

Hours

Reviews

3.0
236 reviews
5 stars
79
4 stars
29
3 stars
23
2 stars
19
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including stale items, incorrect orders, and unsatisfactory drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restrooms, which were described as dirty and poorly maintained.

Wait Times

Customers frequently complained about long wait times, both in-store and at the drive-thru, often with little to no service during their wait.

Mixed Experiences

While some customers praised specific staff members and enjoyed certain products, the overall sentiment leaned heavily towards dissatisfaction.
  • ZB
    Zae Bandz
    Dec 14, 2025
    1.0
    Don’t understand we come here all the time and order the same drinks and they tell us we can no longer add flavors into the meal deal when they always charged us extra before. the cashier in the front has an attitude and smacked his lips.
  • AH
    Adaijah Huynh
    Nov 23, 2025
    5.0
    The staff has always been nice but I feel like their service got better and the quality of the donuts is fresher. The man running the drive thru this morning was very helpful and kind.
  • TC
    Tosha Coats
    Nov 19, 2025
    1.0
    People are so rude and the drinks tastes like cough medicine
  • KD
    Kelly Delmas
    Nov 11, 2025
    1.0
    Worst experience ever. I will never go back. I had been told to come in Monday to get the Wicked merch, only to be told by the mngr that the employees got them all, cups and sleeves. Sounds a bit shady to me. The customer should come first. The employees should be able to buy them all just to turn around and sell them for profit. How greedy !!! I was very disappointed and like I said...I will never go back. If I could give ZERO stars, I would.
  • AM
    alexis miller
    Nov 10, 2025
    1.0
    I would give less stars if I could, My mother was told to come into this Store the following Monday To get a cup she wanted to purchase by an employee. The man at the register then proceeded to tell her when she came back in that all the employees had bought the cups out and that there was none left then when she decided to speak to the manager, he called her some white lady and then proceeded to be rude and dismissive about the entire situation saying She was wasting his time this store will never get my business again

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Suisun City, CA?

Dunkin' in Suisun City is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.