Five Guys

4.3
585 reviews
A close-up view of regular order of Five Guys fries.
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Business Details

12930 Ventura Blvd., Studio City, CA
91604, United States
(818) 817-2318
https://restaurants.fiveguys.com/12930-ventura-blvd
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About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12930 Ventura Blvd. in Studio City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
12930 Ventura Blvd., Studio City, CA
91604, United States

Hours

Reviews

4.3
585 reviews
5 stars
365
4 stars
129
3 stars
42
2 stars
27
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and fries, noting them as delicious, though some reported issues with presentation and freshness.

Service Issues

While many praised the staff for being friendly and helpful, there were several complaints about order mistakes, slow service, and unprofessional behavior from some employees.

Pricing Concerns

Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality or portion sizes.

Cleanliness

Feedback indicated mixed experiences regarding cleanliness, with some customers noting dirty tables and restrooms, while others found the dining area to be clean.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the environment and others mentioning unpleasant odors and noise levels.
  • WD
    WILLAMETTA DAY
    Nov 16, 2025
    4.0
    The restaurant employee said that someone else had already taken the order. Delivery
  • WR
    Walt Robertson
    Oct 25, 2025
    5.0
    The food is good, the girl that served us was patient and kind. There's a little park where you can picnic in the shopping area. Very nice.
  • SM
    Steve Miller
    Oct 24, 2025
    5.0
    Always a great burger and the best frys.
  • SO
    Shafiq Oglu
    Oct 23, 2025
    1.0
    It was a very disappointing experience. Four of us ordered food to dine in, but everything was mixed together in one paper bag and served like a mess. When we asked for plates, they just gave us pieces of paper instead! The fries were greasy and partly burnt, and the presentation was terrible. Considering the high prices, the quality and service were far below expectations. Really disappointing for a place with this name.
  • WH
    Wali Hakim
    Oct 7, 2025
    4.0
    My old neighbor. Good to see the changes and growth in the community. We'll kept in comparison to how it used to be.
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Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.