Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12930 Ventura Blvd. in Studio City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
587 reviews
5 stars
368
4 stars
128
3 stars
42
2 stars
27
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being friendly and helpful, with specific mentions of managers going above and beyond to assist.
Food Quality
The burgers and fries received positive feedback for taste, though some customers noted inconsistencies in portion sizes and preparation.
Pricing Concerns
Numerous reviews highlighted the high prices as a significant drawback, with many feeling that the cost did not match the value received.
Cleanliness Issues
Several customers reported cleanliness problems, including dirty tables and restrooms, which detracted from their dining experience.
Order Accuracy
There were complaints about incorrect orders and poor presentation, indicating a need for improvement in order fulfillment.
- MCMiguel CamposDec 27, 20255.0Came in alil bit before closing and they we're nice to service me with no rush. It was my first time at five guys and the manager on shift Ani was very kind to explain to me the menu options, My order came out quickly and I appreciate the staff/manager for being so helpful. The canjun fries are the best 👌
- SBSophie BoettcherDec 12, 20255.0I love this place!! One of the best five guys restaurants I’ve ever been too and Annie is such a delight! She was so helpful with helping us decide on our order and was our best interaction of the day 10/10!!!!
- N0Nar 007Dec 11, 20255.0Possibly the greatest big franchise burger in the USA — a national treasure.
- WRWalt RobertsonOct 25, 20255.0The food is good, the girl that served us was patient and kind. There's a little park where you can picnic in the shopping area. Very nice.
- SOShafiq OgluOct 23, 20251.0It was a very disappointing experience. Four of us ordered food to dine in, but everything was mixed together in one paper bag and served like a mess. When we asked for plates, they just gave us pieces of paper instead! The fries were greasy and partly burnt, and the presentation was terrible. Considering the high prices, the quality and service were far below expectations. Really disappointing for a place with this name.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Studio City accept reservations?
No, Five Guys Studio City does not accept reservations.
What are the opening hours for Five Guys Studio City?
Five Guys Studio City is open daily from 11:00 AM to 10:00 PM for dine-in and pickup.
Can I order delivery from Five Guys Studio City?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
What payment options are accepted at Five Guys Studio City?
Five Guys Studio City accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Studio City have wheelchair accessible facilities?
Yes, Five Guys Studio City has a wheelchair accessible entrance and restroom to accommodate guests with disabilities.
Are there any special menu items or promotions currently at Five Guys Studio City?
The coffee milkshake is back for a limited time at Five Guys Studio City.
How can I customize my burger at Five Guys Studio City?
You can customize your burger in over 250,000 ways and choose from 1,000+ milkshake combinations for a unique meal experience.
Is Five Guys Studio City located near any health and wellness centers?
Yes, the Jenny Craig Weight Loss Center is nearby, offering weight loss programs if you want to balance indulgence with wellness.
What nearby shopping options are available around Five Guys Studio City?
Sy Devore, a men's clothing store, is close to Five Guys Studio City – a convenient stop for shopping before or after your meal.
Are there other dining options near Five Guys Studio City?
Yes, Delicee Cafe & Cake House and Western Bagel are nearby, offering bakery and cafe experiences complementary to your visit.