Chipotle Mexican Grill

3.9
470 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Studio City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12175 Ventura Blvd, Studio City, CA
91604, United States

Hours

Reviews

3.9
470 reviews
5 stars
244
4 stars
91
3 stars
44
2 stars
30
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, understaffing, and poor staff attitudes, leading to a frustrating dining experience.

Food Quality

Mixed reviews on food quality; some praised the taste while others complained about stale ingredients, incorrect orders, and food safety issues.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including dirty floors and unsanitary conditions.

Staff Attitude

Many customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Order Accuracy

Frequent issues with incorrect orders and missing items, particularly with online orders.
  • SD
    Spencer Durham
    Nov 3, 2025
    2.0
    Um this does not look like a burrito 😔 how do they mess up something so simple
  • AM
    Angela Mitchell
    Nov 2, 2025
    5.0
    I went for lunch and had a Carne Asada bowl. I had to ask the guy to put a bit more meat because he almost didn't put any It was delicious and I had to save half for later. I had the chimchuri sauce, that would be awesome on anything. YUM
  • NP
    Nikola Petrovski
    Sep 13, 2025
    1.0
    The service is incredibly slow, and the staff doesn’t seem to be in sync. It took a lot longer than usual to get my order, and it felt like they weren’t even working efficiently.
  • JG
    Jose Grimaldo
    Aug 26, 2025
    1.0
    Got my order messy . Girl that was helping us out had the worst attitude. Started to slam the dishes just because she had to go to the back and get more lettuce because they were low on it . Workers work slow ! No customer service no integrity.
  • BL
    Blake INTL LC
    Aug 15, 2025
    5.0
    10/10 best chipotle location in the valley. Let me go down the list and explain why. First all the team members always welcome me like family and it’s the little things like that keep me coming back. Joshua always gets my order right so I appreciate his attentiveness. Rachelle does a superb job at always making me feel welcomed. Yasmin stays smiling which makes it easy for me to feel better even after a long shift when I come here to grab food. Natalie is the ultimate team player and think the happiness radiates off her and makes for a great dining experience every time

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Studio City?

Chipotle Mexican Grill in Studio City is open daily from 10:30 AM to 10:00 PM.

Where is the Chipotle Mexican Grill located in Studio City?

It is located at 12175 Ventura Blvd, Studio City, Los Angeles, CA 91604, near Gap, Chase Bank, and Ralphs Grocery.