Service Speed
Customers frequently reported slow service, especially during busy times, with some noting that mobile orders did not expedite the process.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, poorly prepared items, and complaints about cleanliness.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor handling of complaints.
Cleanliness
Several customers mentioned that the dining area and facilities were dirty, contributing to a negative experience.
Order Accuracy
Numerous reviews indicated problems with order accuracy, with many customers receiving incorrect or incomplete items.