Service Quality
Customers reported inconsistent service, with some staff being rude or unhelpful, while others provided excellent service.
Food Quality
Many reviews highlighted issues with food quality, including cold, poorly made items, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Wait Times
Long wait times were frequently mentioned, both in the drive-thru and for in-store orders, often exacerbated by being short-staffed.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the value for money had decreased significantly.