McDonald's

3.4
1663 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8020 Lower Sacramento Rd, Stockton, CA
95210, United States

Hours

Reviews

3.4
1,663 reviews
5 stars
574
4 stars
314
3 stars
327
2 stars
146
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers praising hot and fresh items, while others complained about cold, incorrect, or unsanitary food.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables, restrooms, and overall restaurant upkeep.

Playground Appeal

The indoor playground was a positive highlight for families, attracting customers despite service and food complaints.

Management Concerns

Frequent mentions of ineffective management and staff training, leading to a negative customer experience.
  • MC
    Mayra Castro
    Oct 22, 2025
    1.0
    everything would be a 5 stars if the service was better. they make you feel like they are doing you a favor by helping you with your order. the manager is super rude and tells the other people not to help us when she can clearly see none of the ordering stands are working right.
  • EZ
    Elaine Z-Aceves
    Oct 18, 2025
    4.0
    Happy meals were perfect. Service was friendly and professional. When my daughter spilled her soda my sister went to tell the staff. They advised her they were on their way. Brought a yellow caution cone upon their arrival and then advised they would be back with the mop and advised us they were going to mop under my little cousin chair. That to be careful. This all happened with in 5 minutes of the advising them of the incident. Atmosphere was stuffy, warm, but I felt it was exactly as it should be because we were visiting the kids play area. I felt like their was enough air flow considering the number of kids. The kids were protected not just by the 4 walls and ceiling. But by the alarm activated doors.
  • DB
    Duvawn Bullard
    Oct 16, 2025
    1.0
    Food was TRASH as usual! DO NOT go to this location since they always mess up on orders and they have a HORRIBLE MANAGER that is there in the evening who is a black girl with dreads and wears glasses that is still there after many complaints of her being extremely rude and the many complaints about her terrorizing people's orders who complain about them messing up! PLEASE SAVE YOUR MONEY AND GO TO A DIFFERENT LOCATION!
  • MM
    Maria Mahan
    Oct 13, 2025
    5.0
    I do take out, my absolutely favorite thing at McDonald's is the Mocha frappe, it is better than Starbucks, I use to buy all the time at Starbucks but the line was too long that I decided to try McDonald's Frappe and that was the last time I went to Starbucks and it has been over 15yrs. I also love their Sausage McMuffin with egg nothing beats the flavor or tastes as delicious as the one I get there at McDonald's. And of course their famous fries are delicious too. Prices are excellent for the items I buy there. The service is good when they help you order through their self serve machines, it takes to long to get your order in compared with Del taco. One thing I don't like is that staff workers are not careful with their language, but they are nice and not mean with Customers. It was pretty clean. The atmosphere is always pretty busy because McDonald's has a lot of customers most of the time, which makes it busy, but since I am not eating inside,the atmosphere Is ok especially since I am just doing takeout . Thank you McDonald's for the best Frappes in Stockton.
  • SP
    Sai Pan
    Oct 12, 2025
    1.0
    If this McDonald’s didn’t have a playground, I wouldn’t come here! The service is terrible, there’s never anyone at the counter, and even though it’s fast food, the food comes out very slowly!

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available from 5:30 AM to 11:30 PM Monday through Thursday and Sunday, and from 5:30 AM to 12:30 AM on Friday and Saturday.

What are the drive-thru hours at McDonald's on Lower Sacramento Rd?

The drive-thru is open daily from 5:30 AM to 1:15 AM.