Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with complaints about cold or incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, particularly the bathrooms.
Management Issues
Several reviews highlighted poor management and lack of staff support, contributing to a negative experience.
Positive Staff Experiences
Despite the negatives, some customers praised individual staff members for their friendliness and professionalism.
JP
Jeremy Potts
Jan 30, 2026
5.0
Fast. Greasy. Full.
JJ
julia
Jan 20, 2026
1.0
Went to this McDonald's right now this morning and went through the drive-thru and bought food went inside to use the restroom and was told I couldn't use the bathroom unless I purchased something Shaking my head I wasn't even given a chance to say that I had already bought something or that I would buy a soda He was very rude the manager in the blue shirt I'm assuming that he's never had that kind of job position before it's pretty sad when you go into a place like McDonald's and you spend more money than their foods even worse than can't even use the bathroom shaking my head
LF
Liz Felton
Jan 8, 2026
3.0
I gave a three overall because even though everywhere you look online it says that the restaurant opens at 4:15 but that's not true. It doesn't open until 6am.
AJ
Adrian Johnson
Jan 6, 2026
1.0
Had a dash was waiting until a old lady with glasses asked if I was door dash and I said yes ma am , after she proceeds you have to say something with a attitude until I returned her energy and gave the order number she was hella rude until I gave it right back to her while I took the order and started walking away WHILE CONFIRMING, while walking away she proceeds to make a smart remark and then tell a bigger guy with glasses at the restaurant to block him because she didn’t get what she wanted I refuse to let her bs. WHAT DO YOU KNOW , I get to the drop off and they only packed their drinks for the order not the food so I had to deal with you guys and yall messed up the customer GREAT JOB
PL
Pepe Lopez
Dec 22, 2025
1.0
Very bad customer service I had to wait like 30 minutes just for a mchicken and I didn’t even got my food one worker was just walking around and not doing anything never going back 0 stars👎