Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some employees are praised for their politeness while others are criticized for rudeness and poor communication.
Order Accuracy
Frequent complaints about incorrect orders and delays in service, with many customers expressing frustration over missing items.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh meals while others received cold or stale food.
Cleanliness
Concerns about cleanliness, particularly in dining areas and bathrooms, with some customers noting unsanitary conditions.
Long Wait Times
Many customers experienced long wait times for their orders, both in-store and at the drive-thru.
II
Irene
5 days ago
5.0
I came in today with my papa and the ordering machine was acting crazy AMADA Was more than happy to jump in before a manger even popped up, this girl needs a raise. Her customer service is awesome! I know I work at AutoZone I deal w people all day and AMADA is amazing
NJ
Nick Jones
Feb 16, 2026
1.0
Homeless ppl are always here
HG
Harpreet Ghuman
Feb 16, 2026
1.0
They dont wanna give you food on time
Even the food is ready to go
They let you wait purposely
I dont know why
TW
Tyson Wood
Jan 22, 2026
1.0
The La.\n Dy was very rude at the window. I will not be coming back.