While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Stockton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
While some customers praised the taste and freshness of the food, others complained about dry chicken and inconsistent portion sizes.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Value for Money
Customers expressed dissatisfaction with portion sizes and perceived high prices, feeling that the value did not match the cost.
SM
sam mon
6 days ago
5.0
Good food and friendly people I recommend it to everyone
EB
Elvin Barrera
Dec 23, 2025
1.0
He ido a este Pollo Loco varias veces y la experiencia siempre es la misma: muy mal servicio.
Las empleadas son groseras, contestan de mala gana cuando uno hace preguntas y muestran una actitud poco profesional.
Su expresión y actitud hacen sentir que no quieren estar trabajando ahí.
La comida puede ser aceptable, pero la mala atención arruina totalmente la experiencia.
No recomiendo este lugar hasta que mejoren el servicio al cliente.
JD
Juan Bernardo Davila
Dec 18, 2025
5.0
Muy buen servicio de los empleados y no tardamos nada para esperar nuestra comida y Disfrutamos mucho en familia ya que hay mucho espacio como adentro del establecimiento como Afuera 😃
TY
T “Blue” Yager
Nov 4, 2025
1.0
That was the worst chicken bowl ive ever had it was all fat no chicken so we paid $35 for fat we will never eat here again the tables weren't clean nor were the seats it was disgusting and the bathroom OMG
DB
Dale Bryan
Oct 17, 2025
5.0
This is like the best chicken I’ve had in a long time and the service was amazing!
What are the operating hours of El Pollo Loco in Stockton, CA?
El Pollo Loco in Stockton, CA is open daily from 9:00 AM to 11:00 PM.
Does El Pollo Loco in Stockton offer delivery services?
Yes, El Pollo Loco in Stockton provides delivery services to customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Can I order El Pollo Loco's menu online?
Yes, you can order from El Pollo Loco online via their official ordering website.
Where is El Pollo Loco located?
El Pollo Loco is located at 678 North Wilson Way, Stockton, CA 95205, USA.
What is special about El Pollo Loco's food preparation?
El Pollo Loco uses whole chickens marinated in a special blend of herbs and fire-grilled on open flames for authentic Mexican flavor.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for events.
What other restaurants are near El Pollo Loco in Stockton?
Nearby restaurants include Burger King, Sun King Chinese Restaurant and to Go, Papa Murphy's Take 'N' Bake Pizza, Subway, Mountain Mike's Pizza, Sombrero Taqueria, Taco Bell, Angry Chickz, Tommy's Cafe, Ono Hawaiian BBQ, and Maharaja Indian Cuisin.
Are there any beauty or nail salons close to El Pollo Loco in Stockton?
Yes, Sally Beauty, Mary’s Nails Salon, Nails Pro, and Fancy Nails are nearby beauty and nail salons.
What other services are available near El Pollo Loco for mobile phone needs?
Nearby mobile phone stores include T-Mobile Authorized Retailer, Boost Mobile, and Master Wireless, offering retail and telecommunications services.