While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Stockton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Many customers praised the food for its taste and freshness, particularly the chicken and burritos.
Customer Service
There are numerous complaints about rude and unprofessional staff, with some customers experiencing disrespectful behavior.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Order Accuracy
Customers frequently reported problems with incorrect orders and missing items, especially in drive-thru service.
SO
Sandra Ortega
5 days ago
5.0
Great Place!
BR
Brian Rod
Feb 21, 2026
1.0
They always mess up my drive through order. From missing tortillas to asking for broccoli and instead given mashed potatoes.
AH
Angela Hey-Cardinali
Feb 11, 2026
5.0
I think the employee here are great and all deserve a raise
LL
Love
Jan 20, 2026
5.0
The food is definitely good. Great customer service also. Always been one of my favorite restaurants to eat. With the quality food you would never think that they had a drive-thru!!🙂 It's a great place for a date or to grab an go.
SM
sam mon
Jan 6, 2026
5.0
Good food and friendly people I recommend it to everyone
What are the operating hours of El Pollo Loco in Stockton, CA?
El Pollo Loco in Stockton, CA is open daily from 9:00 AM to 11:00 PM.
Does El Pollo Loco in Stockton offer delivery services?
Yes, El Pollo Loco in Stockton provides delivery services to customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Can I order El Pollo Loco's menu online?
Yes, you can order from El Pollo Loco online via their official ordering website.
Where is El Pollo Loco located?
El Pollo Loco is located at 678 North Wilson Way, Stockton, CA 95205, USA.
What is special about El Pollo Loco's food preparation?
El Pollo Loco uses whole chickens marinated in a special blend of herbs and fire-grilled on open flames for authentic Mexican flavor.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for events.
What other restaurants are near El Pollo Loco in Stockton?
Nearby restaurants include Burger King, Sun King Chinese Restaurant and to Go, Papa Murphy's Take 'N' Bake Pizza, Subway, Mountain Mike's Pizza, Sombrero Taqueria, Taco Bell, Angry Chickz, Tommy's Cafe, Ono Hawaiian BBQ, and Maharaja Indian Cuisin.
Are there any beauty or nail salons close to El Pollo Loco in Stockton?
Yes, Sally Beauty, Mary’s Nails Salon, Nails Pro, and Fancy Nails are nearby beauty and nail salons.
What other services are available near El Pollo Loco for mobile phone needs?
Nearby mobile phone stores include T-Mobile Authorized Retailer, Boost Mobile, and Master Wireless, offering retail and telecommunications services.
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