El Pollo Loco

4.0
1076 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Stockton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
678 North Wilson Way, Stockton, CA
95205, United States

Hours

Reviews

4.0
1,076 reviews
5 stars
541
4 stars
263
3 stars
127
2 stars
47
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

While some customers praised the taste and freshness of the food, others complained about dry chicken and inconsistent portion sizes.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Value for Money

Customers expressed dissatisfaction with portion sizes and perceived high prices, feeling that the value did not match the cost.
  • SM
    sam mon
    6 days ago
    5.0
    Good food and friendly people I recommend it to everyone
  • EB
    Elvin Barrera
    Dec 23, 2025
    1.0
    He ido a este Pollo Loco varias veces y la experiencia siempre es la misma: muy mal servicio. Las empleadas son groseras, contestan de mala gana cuando uno hace preguntas y muestran una actitud poco profesional. Su expresión y actitud hacen sentir que no quieren estar trabajando ahí. La comida puede ser aceptable, pero la mala atención arruina totalmente la experiencia. No recomiendo este lugar hasta que mejoren el servicio al cliente.
  • JD
    Juan Bernardo Davila
    Dec 18, 2025
    5.0
    Muy buen servicio de los empleados y no tardamos nada para esperar nuestra comida y Disfrutamos mucho en familia ya que hay mucho espacio como adentro del establecimiento como Afuera 😃
  • TY
    T “Blue” Yager
    Nov 4, 2025
    1.0
    That was the worst chicken bowl ive ever had it was all fat no chicken so we paid $35 for fat we will never eat here again the tables weren't clean nor were the seats it was disgusting and the bathroom OMG
  • DB
    Dale Bryan
    Oct 17, 2025
    5.0
    This is like the best chicken I’ve had in a long time and the service was amazing!

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Stockton, CA?

El Pollo Loco in Stockton, CA is open daily from 9:00 AM to 11:00 PM.

Does El Pollo Loco in Stockton offer delivery services?

Yes, El Pollo Loco in Stockton provides delivery services to customers.