While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Stockton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The quality of food is inconsistent, with some customers reporting dry chicken and others praising the flavor and freshness.
Service Experience
Customer service varies widely; while many reviews highlight friendly and helpful staff, others report rude service and mistakes with orders.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness and maintenance.
Value for Money
Several customers feel that the prices are high for the portion sizes and quality of food received.
Atmosphere
The atmosphere is generally described as pleasant, with some customers enjoying the dining experience.
CL
Claudia Lantan
Oct 16, 2025
3.0
The taste is okay but the chicken is extremely dry. Service is good. Atmosphere is good... But with that yummy chicken it all turns out to nothing
MV
Marie Valenzuela
Sep 12, 2025
5.0
Double chicken Tostada is Bombbbb 🥵🔥
IR
ION ROY
Aug 13, 2025
5.0
Very respectful clean and professional and the food taste great
JL
Junior Lara
Aug 4, 2025
3.0
Dinner family a piece sometimes it’s good. It’s fresh sometimes dry sometimes it’s not consistent.
PO
Paul Oesterman
May 30, 2025
4.0
Once you can get in the door (hard to open), ordering is easy. Food is served hot and fresh. Staff are mainly young high school kids, but we all started somewhere. The restaurant was quite clean.
What are the opening hours of El Pollo Loco in Stockton, CA?
El Pollo Loco is open daily from 9:00 AM to 11:00 PM.
Where is El Pollo Loco located in Stockton, CA?
El Pollo Loco is located at 1510 E Hammer Ln, Bldg C1, Stockton, CA 95210.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Can I place an order online for El Pollo Loco?
Yes, you can order online via their website or through the El Pollo Loco app.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, Visa, and checks as payment methods.
Is there a drive-through at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service available for convenience.
How can I contact El Pollo Loco by phone?
You can call El Pollo Loco at +1 209-951-3636 for inquiries or orders.
What are some nearby dining options around El Pollo Loco?
Nearby dining options include Firehouse Subs, Pizza Guys, Dutch Bros Coffee, Prosperity Szechuan Cuisine, Pizza Hut, Jollibee, Bonchon, and Carl's Jr., offering a variety of cuisines for customers to enjoy before or after their visit.
Are there any nearby places where I can enjoy coffee or tea near El Pollo Loco?
Yes, Dutch Bros Coffee and Dila Tea House are nearby coffee and tea shops perfect for a drink before or after your meal.
What nearby services can I access when visiting El Pollo Loco?
Close to El Pollo Loco, you will find services like Western Dental, AT&T Stores, Walgreens pharmacy, and Jiffy Lube automotive repair, making it convenient to combine errands with your visit.