While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Stockton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality, with some customers praising the taste while others reported dry or overcooked chicken.
Service
Customer service experiences vary; some found staff friendly and helpful, while others reported rude service and order inaccuracies.
Cleanliness
The restaurant is generally noted for being clean, contributing positively to the dining experience.
Pricing
Customers find the prices to be on the higher side for fast food, with some expressing dissatisfaction over portion sizes relative to cost.
JV
J Vg
Feb 9, 2026
5.0
I have never had a complaint about El boy and loco at any location. You're always friendly, professional & their food is delicious.
BB
Bob Brown
Feb 1, 2026
5.0
Mexican style chicken serve in many different ways. Drive thru service.
DG
donny garner
Dec 30, 2025
4.0
First time at a a el Pollo loco I think its better than Chipotle to be honest, bathrooms were clean and the service was excellent
RJ
R SHIPway jr
Dec 30, 2025
5.0
Its pretty good. Expencive but good.
JM
Jimmy Marquez
Nov 3, 2025
1.0
Can't believe that the just give unreal cooked corn tortillas for tacos man learn how to cook tortillas unreal cold food thank for no pride. Aldi called back manager told me the microwave was broke that's why my tortilla was not cooked properly this is unreal serving uncooked cold food just avoid this place