Several customers reported dirty tables and unsanitary conditions, including pest issues.
Service Quality
While many praised the friendly and accommodating staff, there were complaints about poor service and attitude from management.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and burgers, while others reported issues with portion sizes and food preparation.
Pricing
Customers expressed concerns about high prices and perceived value, with some feeling that the cost did not match the quality of food received.
Atmosphere
The dining area was described as basic and in need of remodeling, with some customers feeling uncomfortable due to the location.
LJ
Lee Johnson
Oct 29, 2025
3.0
Last night my wife and I went to the Dairy Queen on Thornton Road in Stockton. When we go out for ice cream, this is our go-to; and we probably visit once every couple of weeks. This time, however, while sitting at one of the booths, we discovered a nest of roaches near the corner of one of the signs. We immediately moved to the other side of the dining room; unfortunately though, this was all we could think about for the remainder of our stay. And we did inform the staff, but they really didn't seem interested in doing anything. On another note, we've noticed that most of the empty tables are dirty each time we visit. This store, in my opinion, needs better work ethics and a regular pest control schedule.
TG
Thomas Gaide
Oct 11, 2025
5.0
Got off the freeway for a snack. Was glad I chose this DQ great service
BB
bxcthur
Oct 1, 2025
4.0
Always loved peanut buster parfay, back when a dollar was worth more . I remember it going up in price to three, now it was eight. Ugg yes that over forty years ago. Lol
EL
Erika Le
Sep 26, 2025
5.0
Very friendly manager and staff. Restaurant was well-maintained and food came out hot and delicious.
SG
Sydney Green
Sep 15, 2025
5.0
Food was served quickly, cashier was very friendly, and I had a nice conversation with a woman and her husband. Great day
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 9299 Thornton Rd, Stockton, CA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy classic fast food including burgers, fries, soft-serve ice cream, Blizzard® Treats, chicken strip baskets, shakes, malts, and signature DQ cakes.
Does Dairy Queen Grill & Chill offer any services for families and kids?
Yes, the location is family-friendly and good for kids, offering booster seats, restrooms, wheelchair accessibility, and free WiFi.
Can I order food online for pickup at Dairy Queen Grill & Chill on Thornton Rd?
Yes, you can place a pickup order online through their official ordering website.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the restaurant is wheelchair accessible and welcomes families and children, making it an inclusive environment.
Are there any exclusive deals available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What are some nearby fitness and martial arts clubs close to Dairy Queen Grill & Chill?
Nearby clubs include Stockton Kuk Sool Won and Apex Martial Arts Academy, which offer martial arts and fitness classes you might visit before or after enjoying a meal.
Are there any nearby beauty and spa services around Dairy Queen Grill & Chill?
Yes, nearby beauty and spa options include Esthetix Angel, Soul Serenity Spa, Hair By Maggie, Shear Serenity, Evolution Skin Care Center Salon & Spa, and others for a relaxing visit.
Where can I find nearby shops for comics, cards, or pet supplies near Dairy Queen Grill & Chill?
Close by you can visit Grapevine Comics and Cards for comics and gifts, and The Bark Supply for pet store needs.
Are there any nearby dining options or cafes close to Dairy Queen Grill & Chill?
Yes, nearby dining includes Fizz Bakery for baked goods and cupcakes, Mandarin House for Chinese and Asian cuisine, and Reboost Nutrition for smoothies and coffee.