Brand Certified
McDonald's
3.7(2676 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
25323 Chiquella Ln, Stevenson Ranch, CA
91381, United States
Certified by McDonald's • Feb 22, 2026
(661) 259-7096
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
2,676 reviews
5 stars
1,123
4 stars
595
3 stars
397
2 stars
193
1 star
368
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.
Staff Attitude
Several customers experienced rude or unhelpful staff interactions, contributing to a negative dining experience.
Cleanliness
While some noted cleanliness in restrooms and dining areas, others reported dirty conditions and poorly maintained facilities.
Management Issues
Frequent complaints about management practices, including understaffing and poor customer service handling.
- CMCynthia Mag5 days ago5.0Great service and friendly staff. The breakfast was warm and delicious. The burritos were actually wrapped like a burrito should. Shout out to the Latino staff
- YSYolanda SanchezFeb 17, 20265.0The only issue I had (which is major), was getting cold fries. I'm sure you all understand why I said major (lol). I usually make sure to ask for fresh dropped fries when using the drive thru but when using the kiosk inside, I don't see an option for that.
- AMArrustu MirzaFeb 16, 20261.0They couldn’t hear us and asked like 10 times what we wanted which is like whatever but than they decided to give us the wrong stuff and told us to stop yelling when we spoke up management was terrible and sassy waiter Do not recommend
- ASAmandeep SinghFeb 14, 20261.0Very slow service. Please morning time everyone in hurry.
- LMLeilany MezquitaJan 31, 20261.0If I could give no stars I would. The manager who I am assuming name is Esme based off the sign they have on the wall is always so unpleasant. Every single time I’ve come I regret coming. She has the worst attitude and treats everyone so poorly. Not only is she rude to my family and myself but to every single customer I see her interact with. She ignores customers asking for assistance or walks away without letting customers ask for condiments. We ordered chicken nuggets and picked a sauce which was forgotten and when we asked for it she tried charging us and was extremely rude during the entire interaction. All of the other employees seem nice but she is the problem. I think the store could improve on being more attentive to customers. I think the store is a great location and would truly strive if they replace their manager Esme.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Stevenson Ranch, CA?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's have a drive-thru service?
Yes, the McDonald's at 25323 Chiquella Ln offers 24/7 drive-thru service.
What delivery options does this McDonald's provide?
They offer delivery including same-day and no-contact delivery services 24/7.
Can I place an order using a mobile app for this McDonald's?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 25323 Chiquella Ln, Stevenson Ranch, CA 91381, USA.
Are there any coffee shops near this McDonald's?
Yes, Starbucks is a nearby coffee shop where you can enjoy a beverage before or after your visit.
Is there a hotel near McDonald's in Stevenson Ranch for travelers?
Yes, the Hampton Inn Los Angeles/Santa Clarita is close by and provides accommodation options.
What other dining options are available near this McDonald's?
Nearby dining includes Denny's, Outback Steakhouse, Kinza Sushi and Asian Izakaya, and In-N-Out Burger for diverse food choices.
What services does this McDonald's offer for customer convenience?
Services include drive-thru, McDelivery, mobile offers, mobile ordering, gift cards, and free WiFi.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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