McDonald's

3.7
2665 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25323 Chiquella Ln, Stevenson Ranch, CA
91381, United States

Hours

Reviews

3.7
2,665 reviews
5 stars
1,118
4 stars
594
3 stars
396
2 stars
192
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Staff Attitude

Numerous customers experienced rude or unhelpful service from staff, contributing to a negative dining experience.

Cleanliness

While some customers noted cleanliness in the restaurant, others pointed out dirty dining areas and restrooms.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising prices without corresponding improvements in food quality or service.
  • ER
    Ernesto Rodriguez
    2 days ago
    3.0
    Manager had attitude when asking for help.
  • MD
    Mathieu Dyer
    Jan 1, 2026
    5.0
    Good eats, reasonable price , good service. Nice people, clean restroom.
  • BM
    Brittany Montoya
    Dec 31, 2025
    1.0
    ordered a 6pc chicken nugget got 3, we called and carlos the manager hung up the first time then told us to come back and if we don’t have a receipt we can’t get anything we have a receipt we told him or her and she was very mad she just kept hanging up she honestly made me feel like she wouldn’t accommodate me for their mistake . and the guy at the window will be like what’s ur order
  • MM
    matthew moore
    Dec 11, 2025
    1.0
    Wasted my whole lunch break in the drive thru so the person in front of me could be handed my drink and my burger which I requested plain to have tons of onions so now I get a flat melted frozen drink and fries for lunch. The chicken nuggets were burnt and thin too. Terrible
  • JM
    Jason Magdalene
    Dec 1, 2025
    1.0
    They raised the price of the McGriddle meal from $6 to $8.89 and they didn't increase the portion size or anything. I'd rather skip breakfast than pay the price of substitution the coffee to a frappe but now I'm paying that extra labor fee but getting the crappy small coffee.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Stevenson Ranch, CA?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's have a drive-thru service?

Yes, the McDonald's at 25323 Chiquella Ln offers 24/7 drive-thru service.