While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Stanton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers generally praised the chicken for being delicious and well-cooked, though there were complaints about dry chicken and incorrect orders.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues in the restaurant, particularly with dirty floors and messy salad bars.
Positive Experiences
Despite the issues, several customers mentioned positive experiences with friendly staff and good service at certain times.
PX
prettymimi xxx
Dec 27, 2025
5.0
They make it delicious 😋👍thanks
MJ
Mayan Jimenez
Dec 20, 2025
3.0
The chicken is good, which is why I’m giving it a 3. However, the service is terrible. I arrived at 9:03 pm yesterday and the staff informed me that someone had placed a large order and they had run out of chicken. There was still an hour until closing time, which was more than enough time to prepare chicken for customers. It’s unacceptable that they couldn’t do chicken with an hour left til closing.
SG
Silvia Garcia
Oct 11, 2025
5.0
Maria made this one of the best dining experiences. She offered welcoming hospitality while providing us with the hottest freshest food possible. We drove from Stockton California and definitely will be making this a future stop when I come to Disney.
NG
Nubia Garcia
Oct 11, 2025
5.0
Very great staff food was amazing and fresh. Thank you Maria for the family touch hospitality
What are the operating hours of El Pollo Loco in Stanton, CA?
El Pollo Loco in Stanton, CA is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Stanton?
El Pollo Loco is located at 12530 Beach Blvd, Stanton, CA 90680, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I pay with American Express or Discover cards at El Pollo Loco?
Yes, El Pollo Loco accepts American Express, Visa, and Discover cards, as well as checks.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco has catering services available for your events.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through service for convenient ordering.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
How can nearby sushi restaurants like Maki Yaki #27 and Teriyaki wa Sushi complement my visit to El Pollo Loco?
After enjoying Mexican grilled chicken at El Pollo Loco, you can visit nearby sushi spots like Maki Yaki #27 or Teriyaki wa Sushi for a variety of Japanese cuisine options close by.
What other fast food options are near El Pollo Loco in Stanton?
Nearby fast food options include Burger King, Yoshinoya Stanton, Sabrosada Fresh Mexican Food, and Subway, providing a range of choices from burgers to Asian and Mexican dishes.
Are there any nearby places to relax or get spa services near El Pollo Loco?
Yes, you can visit Escape Spa Massage, Cosmo Hair and Nail Spa, Diva Hair & Nails Spa, Liz's Beauty Salon, and Amy's Nail and Spa to enjoy various beauty and relaxation treatments near El Pollo Loco.