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McDonald's

3.7
(1274 reviews)

Business Details

(650) 588-1881
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
587 Elcamino Real, South San Francisco, CA
94080, United States

Hours

Reviews

3.7
1,274 reviews
5 stars
503
4 stars
283
3 stars
226
2 stars
86
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly while others were reported as rude or unhelpful.

Order Accuracy

Frequent complaints about missing items and incorrect orders, indicating a need for better order management.

Speed of Service

Service speed is inconsistent, with many customers experiencing long wait times, especially during busy hours.

Food Quality

Food quality varies, with some customers enjoying their meals while others reported issues like greasy food and incorrect drink flavors.
  • KN
    Ksenia Novikova
    Feb 1, 2026
    5.0
    Very sweet staff!
  • WY
    Watani YouTube
    Jan 16, 2026
    1.0
    McDonald’s false advertising: The in-store screen clearly showed orange juice included in the listed price. The employee tried to charge me more than the displayed price, so I refused the service. This is misleading and false advertising.
  • AK
    Abinesh Kumar
    Jan 7, 2026
    3.0
    Its a fast food place. You can't expect much out of it. But somehow they always miss out on the sauces after asking what type of sauce you want.
  • VF
    Virginia Fuentes
    Jan 1, 2026
    1.0
    New Year Day stopped to buy breakfast. The woman who gave me the food I asked her a question about what I ordered. She answered my question with a upset look in her face. The woman should not be working with the public. She looks upset all the time not even for today she puts a friendly smile for the customer. I interacted with another female worker she was also unpleasant and also looked not happy to be working. I give these workers a poor review and need customer service classes or put them to work in the back.
  • RV
    ricardo viaud
    Dec 22, 2025
    5.0
    I like it very much friendly and caring with costumers

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in South San Francisco?

McDonald's in South San Francisco is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery services?

Yes, delivery is available with hours varying from 5:00 AM up to 3:30 AM depending on the day. You can order online or use the McDonald's app.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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