Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
887 reviews
5 stars
325
4 stars
180
3 stars
161
2 stars
68
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others exhibit unprofessional behavior and rudeness.
Food Quality
Several reviews mention issues with food quality, including incorrect orders, food poisoning, and complaints about the freshness and preparation of items.
Cleanliness
The restaurant is noted for its cleanliness, with some customers appreciating the well-maintained environment, while others report dirty conditions.
Service Speed
Many customers express frustration with slow service, particularly during busy times, leading to long wait times for orders.
Pricing Issues
Customers have raised concerns about high prices compared to other locations, as well as additional charges for items that are typically free at other McDonald's.
- AAAmanda1 day ago5.0Always affordable and fast service!
- CNCUONG NGUYENJan 5, 20263.0Bernard is a good customer service. When he works, everything is different. We like him.
- PJProte JaeDec 17, 20251.0Needed food quickly, to visit an ill relative currently in critical hospital care. -Employees in drive thru and front cashier showed lack of customer service, unprofessionalism and extremely not helpful. Employees can be seen laughing at customer’s expense on 16Dec2025 approx. 5:10pm Of course lack of training and professionalism, my order was given to me incorrectly and incomplete.
- SGSabu GeorgeDec 6, 20251.0I was waiting inside to order my food for 15mins kids that working there completely ignored me. The worst service on any place
- LBLarissa BorgesNov 25, 20255.0I would like to highlight the service of a very polite and friendly gentleman who works here at McDonald’s. He is always attentive, treats everyone with care, and makes the experience so much better. Employees like him truly make a difference!🥰🙌🏼🙌🏼🙌🏼
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 2298 Gellert Blvd, South San Francisco?
McDonald's at 2298 Gellert Blvd is open daily from 5:00 AM to 11:00 PM for regular dining.
What are the delivery service hours for this McDonald's?
Delivery is available every day from 5:00 AM to 12:30 AM.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
What delivery and pickup services does this McDonald's offer?
It offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order delivery from this McDonald's through their website?
You can order online for delivery at https://mcdonalds.order.online/business/-5579.
Can I use a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby places of interest are close to this McDonald's where I can grab a drink or snack?
Nearby places include Pit Stop Boba Shop for bubble tea and coffee, and Quickly for fast food, bubble tea, and smoothies.
Are there any nearby convenience or gas stations near this McDonald's?
Yes, an ARCO gas station and convenience store is located nearby for quick refueling and supplies.
What medical or dental services are available near this McDonald's?
Nearby medical services include South City Smile, Dental Center Imaging, Dr. Benson Wong, and several dental practices.