Brand Certified
El Pollo Loco
4.0(554 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
711 Fair Oaks Ave, South Pasadena, CA
91030, United States
Certified by El Pollo Loco • Mar 01, 2026
(626) 441-5055
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/south-pasadena/711-fair-oaks-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in South Pasadena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.0
554 reviews
5 stars
277
4 stars
135
3 stars
57
2 stars
33
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor service.
Food Quality
Many customers complain about dry and overcooked chicken, while others enjoy the taste and freshness of certain menu items.
Cleanliness
Several reviews mention cleanliness issues, particularly with the dining area and restrooms.
Order Accuracy
There are frequent complaints about incorrect orders and issues with fulfilling requests, such as missing items or wrong food.
Value for Money
Customers appreciate the reasonable prices and good deals, although some feel that certain items have become overpriced.
- AAAlbert AntoniniJan 27, 20265.0Great service
- GSGabino SanchezJan 20, 20261.0THE CHICKEN SPECIAL IN THEIR MENUE IS NOT FRESH. ITS DRY AND OLD .IT MIGHT NOT EVEN BE EATABLE! I HOPE THEY GET A CITY INSPECTION!
- AAAlexJan 10, 20262.0sergio guy not a vibe at all dudes gonna scare away the customers
- CRChristian RodriguezDec 7, 20251.0Arrived at 11:00am on a Sunday and they were closed dispite signage indicating otherwise
- JJJudie JohnsonNov 13, 20254.0It's fast casual food. Enjoy the quality. Favorite is tostada salad (double chicken). Prefer the location on So. Fair Oaks ... They appear to take a little more care in handling of each order.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in South Pasadena?
El Pollo Loco is open Monday through Friday from 9:30 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in South Pasadena?
El Pollo Loco is located at 711 Fair Oaks Ave, South Pasadena, CA 91030, USA.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery services for customer convenience.
Can I order food from El Pollo Loco online or through an app?
Yes, you can order through their website or the El Pollo Loco app available on the Apple App Store.
What forms of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for its customers.
What are some nearby places customers might want to visit before or after dining at El Pollo Loco?
Nearby places include Gold Line Pilates for a workout, The Pinnacle Pet Hotel & Day Care for pet services, and Angels Nail & Skin Care for beauty treatments.
How can nearby transit stations help customers find El Pollo Loco?
El Pollo Loco is close to local transit options, making it convenient for customers to visit without driving. Checking nearby stops can help plan your trip.
Are there other dining options near El Pollo Loco?
Yes, nearby dining options include Hawaiian BBQ, Katsu Jin (Japanese cuisine), and Patakan Thai Restaurant, offering a variety of meal choices for visitors.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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