Chipotle South Pasadena is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently noted inconsistencies in food quality, with some experiencing fresh and delicious meals while others reported undercooked or stale items.
Service Issues
Many reviews highlighted poor service, including long wait times, unprofessional staff behavior, and incorrect orders.
Portion Sizes
Numerous customers expressed dissatisfaction with portion sizes, describing them as small and inconsistent compared to other locations.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and counters, which detracted from the dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
MY
Martin Y
Jan 6, 2026
4.0
Ya saben de que hablamos. Está ok.
Este en particular es muy bueno
CD
claudia duron
Jan 4, 2026
3.0
I usually purchase from this restaurant but today I couldn't believe the litlle amount of food that I get in my bowl its all ready a pricey but at least do a decent amount of food. I think is the last time I wiil go there
LD
Lydia Dong
Dec 14, 2025
5.0
Very fresh taco shells with flavorful pork and guacamole
Everything tasted noticeably fresh and delicious.
Convenient parking, plus lots of cute shops nearby to explore.
Only complaint is bathroom doesn’t have seat covers for some reason
AA
ANGELES ALEGRE
Nov 12, 2025
5.0
On these day visist was great, can't complain. I will complain on the day of the dodgers day. I went and made the line like everyone else, I went ahead and ask how many we were able to get and on the app and email and social media was saying 5 the most, it never said that the person had to be present. So I had to just get one and make such big line for nothing. Please be considered to the people that have disabilities that can't come and make such line and when we do go for them and get denied is really sad.
RC
Rick Carpenter
Oct 13, 2025
5.0
Went with a friend to church in Passdena. And decided on lunch as soon as I found out he had never been to Chipotle ever.. not once. So I insisted (as everyone should do in this situation) on Chipotle... and it was what I have to come expect even though I'd never been to this location ots one of the few giant chains that I actually trust in them having consistent service and quality no what location.