Chipotle Mexican Grill

3.7
168 reviews
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About

Mexican Restaurant
Chipotle South Pasadena is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
901 Fair Oaks Ave, South Pasadena, CA
91030, United States

Hours

Reviews

3.7
168 reviews
5 stars
83
4 stars
29
3 stars
12
2 stars
17
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently noted inconsistencies in food quality, with some experiencing fresh and delicious meals while others reported undercooked or stale items.

Service Issues

Many reviews highlighted poor service, including long wait times, unprofessional staff behavior, and incorrect orders.

Portion Sizes

Numerous customers expressed dissatisfaction with portion sizes, describing them as small and inconsistent compared to other locations.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and counters, which detracted from the dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
  • MY
    Martin Y
    Jan 6, 2026
    4.0
    Ya saben de que hablamos. Está ok. Este en particular es muy bueno
  • CD
    claudia duron
    Jan 4, 2026
    3.0
    I usually purchase from this restaurant but today I couldn't believe the litlle amount of food that I get in my bowl its all ready a pricey but at least do a decent amount of food. I think is the last time I wiil go there
  • LD
    Lydia Dong
    Dec 14, 2025
    5.0
    Very fresh taco shells with flavorful pork and guacamole Everything tasted noticeably fresh and delicious. Convenient parking, plus lots of cute shops nearby to explore. Only complaint is bathroom doesn’t have seat covers for some reason
  • AA
    ANGELES ALEGRE
    Nov 12, 2025
    5.0
    On these day visist was great, can't complain. I will complain on the day of the dodgers day. I went and made the line like everyone else, I went ahead and ask how many we were able to get and on the app and email and social media was saying 5 the most, it never said that the person had to be present. So I had to just get one and make such big line for nothing. Please be considered to the people that have disabilities that can't come and make such line and when we do go for them and get denied is really sad.
  • RC
    Rick Carpenter
    Oct 13, 2025
    5.0
    Went with a friend to church in Passdena. And decided on lunch as soon as I found out he had never been to Chipotle ever.. not once. So I insisted (as everyone should do in this situation) on Chipotle... and it was what I have to come expect even though I'd never been to this location ots one of the few giant chains that I actually trust in them having consistent service and quality no what location.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in South Pasadena?

Chipotle Mexican Grill in South Pasadena is open daily from 10:30 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in South Pasadena?

It is located at 901 Fair Oaks Ave, South Pasadena, CA 91030, USA.