McDonald's

Reviews

• AA

  Anna

  1 day ago
  1.0
  Their posted hours say they open at 5:30 AM, but I'm outside at 6:30 AM and the doors are locked and the woman inside has her back turned the whole time. I knocked on the door to try and get her attention, but she didn't even flinch. If the hours changed, reflect it online so people like me don't waste our time sitting outside waiting! Terrible experience, if I could give zero stars I would.
• MO

  Mike Oxlong

  3 days ago
  1.0
  I genuinely hope you are not in a rush when you order from this place. Because they will mess your order not 2 but 3 times. They will also give your order to a different person without verifying. One of the worst McDonald’s I’ve been at
• KB

  Kallin Benson

  5 days ago
  1.0
  Well... the place was pretty clean, and it's pretty nice inside. That's about it! Let me start by saying that there was nobody in the drive through, and only one other family in the lobby (maybe should have tipped me off). The service was consistent with what you're starting to see more of... they avoid eye contact, and they don't want you to order at the counter. I was standing at the register for several minutes, but nobody came to see me. OK, fine, I have the app, I guess I'll use it. About 5 minutes later my order came out and they set it on the table with a dismissive "here"... then walked away. I went to go get my drink and the lobby machine had a note that said "ice not working" so back to the counter I went, where I waited for a solid 3-4 minutes before I saw anyone at all. I asked if I could get some ice from them, and I got a cold "sure" in response. After getting my drink and heading back to my table I tasted a fry and realized they hadn't salted them, so back to the counter I went for salt. About 2 minutes later I caught the attention of the person in the grill. They came forward and lifted their chin as to ask if I needed something... I asked if I could get some salt and ketchup, and they held up the appropriate bins with a familiar "here". At this point I didnt expect much from my chicken sandwich, but what I got was solidly the worst "deluxe" chicken sandwich I've had in years. Wilted lettuce, and a thin, dry patty inside a soggy bun. Based on the responses from the staff so far, I figured that nobody on staff would care, so I choked down most of my sandwich, finished the mediocre fries, drank my flat soda, and left. If you're in South Lake Tahoe looking for a decent quick fast food experience... do not stop here!
• AA

  Ashley

  Jan 5, 2026
  1.0
  Some machine broke...and ice cream machine and they are refusing to give me money back. Ive been here for an hour for nuggets. Completely unacceptable and unprofessional. To just refuse to give someone their money back
• MT

  M. Thomas

  Dec 28, 2025
  1.0
  Hands down the worst McDonald’s experience I’ve ever had. About six employees were in the back completely ignoring the front with no eye contact, and no acknowledgment of customers. Table service was nonexistent, and nearly every order was incorrect. After waiting and observing for over 30 minutes, it was clear orders were being thrown into bags without being checked. Customers crowded the counter trying to get help, and I felt especially bad for DoorDash drivers who couldn’t verify sealed bags and had to return later because items were missing. Given the number of staff on duty, there was absolutely no excuse for the level of service. This clearly reflects poor management. Do yourself a favor and go to the Emerald Bay location instead and avoid this one entirely.

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