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McDonald's

3.7
(1431 reviews)

Business Details

9437 E Garvey Ave, South El Monte, CA
91733, United States
(626) 448-4455
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9437 E Garvey Ave, South El Monte, CA
91733, United States

Hours

Reviews

3.7
1,431 reviews
5 stars
665
4 stars
262
3 stars
198
2 stars
89
1 star
217

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Service was often described as slow and unprofessional, with some staff exhibiting rude behavior.

Food Quality

Several reviews mentioned food being served cold or not fresh, with complaints about the overall quality.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and hygiene issues.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits.
  • EE
    E.S.
    2 days ago
    5.0
    Clean location with a nice indoor play area for kids. My child really enjoyed it. Service was quick and staff were friendly. Great spot for families!
  • AA
    Angel
    Feb 22, 2026
    1.0
    The staff seemed very inconsiderate of customers inside and appeared to prioritize the drive-through over those waiting at the counter. When I accidentally handed the cashier a receipt from a different date, she began questioning me in a way that felt more like an interrogation than a simple clarification. Once I realized my mistake and acknowledged it, the interaction still felt accusatory, as if I were trying to get free food. Overall, the experience was uncomfortable and disappointing. I won’t be returning.
  • EE
    Eve
    Feb 18, 2026
    2.0
    I used the Drive Thru and ordered a Mc Griddle sausage sandwich no egg, and a senior coffee The attendant kept asking me if I want the meal I said "no", Sausage Mc griddle and Senior coffee" When I was paying She charged me almost $11 I asked her why , She told: "me you order sausage meal" I said: " no!" , I told you sausage Mc griddle and Senior coffee only! She had to process a refund and charged me for a senior coffee and sausage mc griddle. When I got to my office and opened the sandwich it had a folded yellow egg I did not ordered! That was a very bad service, the attendant didn't apologized or repeated my order and still gave me a bad order. Is not the first time this place makes mistakes is on my way to work but I try not to go there.Terrible.
  • AW
    Adam Wong
    Feb 16, 2026
    4.0
    Quick and professional services.
  • OO
    Omar
    Jan 19, 2026
    2.0
    They kept on getting my order wrong and giving me attitude

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 9437 E Garvey Ave?

The McDonald's at 9437 E Garvey Ave is open daily from 6:00 AM to 9:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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