Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for orders, both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Staff Attitude
Several customers experienced rude or unhelpful behavior from staff, particularly during busy times.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some enjoying the food while others found it subpar or not as expected.
RW
Rita White
1 day ago
3.0
Years ago I worked at McDonald's And the first rule was "please the customer" 2- double check the order on the screen and in the bag to verify that everything is there And third Ask if they need anything else. None of that exists anymore. You ask for ketchup and salsa, and when you leave the line, they haven't given you anything, and you have to walk back and stand in line again.A little bag of sauce, ahhh, and napkins, which they sometimes forgot too. It's understandable that the company focuses on the speed with which customers are served; that generates higher profits, but they should equilibrar la balanza entre sus metas y las expectativas de los clientes.
SL
Shirley Lo
2 days ago
1.0
Not honoring mcdonalds deals said only 2 per person, arbitrary. Even when placing an online order had to wait 30 minutes when done the "right" way. Wouldn't be so bad if they tell you before you use the deal, but it gets subtracted from your account and not fulfilled
PL
Phong Lưu
Nov 8, 2025
5.0
Excellent Customer Service 👌👍
CC
Carlos Cante
Nov 5, 2025
5.0
Muy buen lugar me gusta visitarlo por qué ahí llevamos a mis hijos de pequeños hoy uno ya vive en sacramento por la escuela y cuando viene ahí vamos a comer
DW
David Watson
Nov 3, 2025
2.0
I didn't dislike it, but we all know it doesn't grow mold! We've all seen the videos. Something is definitely wrong with there food. The taste is still there though. I try not to come here to eat. Only when I have to.