McDonald's

3.9
2707 reviews
Get DirectionsCallWebsite

Business Details

1185 Durfee Ave, South El Monte, CA
91733, United States
(626) 350-1639
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1185 Durfee Ave, South El Monte, CA
91733, United States

Hours

Reviews

3.9
2,707 reviews
5 stars
1,300
4 stars
585
3 stars
370
2 stars
156
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

There were mixed reviews about food quality, with some customers noting cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and play area.

Customer Experience

While some customers praised friendly staff and good service, many expressed frustration with the overall experience, citing management issues and lack of attention.
  • CN
    Christina Nunez
    Jan 3, 2026
    5.0
    Although I went to drive thru I can't really say anything on the atmosphere. But the lady who took my order and the one at the drive thru were nice. Can't beat that 2 for 6 on the sausage egg cheese muffin. Sometimes they are fast and sometimes they are slow on services It's a hit or miss like any other fast food place. If you want it fast try going when not busy. But otherwise they are quicker then most McD's.
  • HL
    Hayat Lim
    Jan 1, 2026
    1.0
    Service is terrible. Alarms for there food is going off for mins at a time. Under staffed.
  • AR
    Andres Rodriguez
    Dec 14, 2025
    1.0
    I ordered through the app, confirmed that I was here 10 minutes before the breakfast was supposed to stop being served. They flat out cancelled my order while I was in the parking lot waiting for my confirmation to pickup on the counter
  • DB
    Danny Beltran
    Dec 8, 2025
    2.0
    You know that annoying feeling of craving a certain food item in the middle of the night after going out and you order it excited and ready to eat. But getting home to only have half of your order missing and getting large old fries that were definitely left under the heat rack because it was like eating chips not fries. So annoying.
  • CM
    Cynthia Mireles
    Dec 6, 2025
    1.0
    Terrible service, though I suppose its on par with most mc Donald's. They roll their eyes if you order at the register. Then skip calling out your number, forcing you to wait and wait, then when you finally ask, just for them to give you attitude and tell you that they called your number earlier. Funny I heard them call all sorts of other numbers, but never mine. Followed up by a sarcastic "have a good day". Not sure why im surprised....
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1185 Durfee Ave, South El Monte?

This McDonald's location is open 24 hours every day of the week.

Does the McDonald's at South El Monte offer drive-thru service?

Yes, this McDonald's location has a drive-thru and it operates 24/7.