McDonald's

Reviews

• DN

  Dominique Nash

  Feb 25, 2026
  5.0
  ⭐⭐⭐⭐⭐ This McDonald’s in South El Monte truly stands out. The design is modern, clean, and welcoming — it feels updated and thoughtfully put together. What I appreciate most is the staff. Whether they’re young, older, or somewhere in between, they all work together in such a smooth rhythm. You can literally see the teamwork happening. It’s efficient, organized, and honestly beautiful to watch. They don’t mind taking orders at the front counter, which I really respect. And they accept EBT while treating everyone with the exact same level of professionalism and kindness as if you were paying with cash. That kind of dignity and consistency matters. Five stars for the atmosphere, teamwork, and respectful service. I genuinely enjoy coming to this location.
• CC

  Cinthia “Baby” Chavez

  Feb 19, 2026
  5.0
  I always come to this McDonald's , I love using the app, drink my coffee there comfortably, of course it's really busy at times and you wait a lil longer some days , but it's a Mc Donalds come on, the workers are really polite , great customer service, especially the young guy that's in the register in the mornings, he is always so polite, and patient, it's also clean through out all the area to the restroom
• RM

  Ramiro M.

  Feb 17, 2026
  2.0
  So this McDonald's completely forgot to welcome people. If u have an issue using the ordering monitors or they get stuck. You r completely screwed. I tried using them , after the system got stuck I went to the front. The lady who was working the front and back completely ignored my father and me who stood there for minutes as she came and went punching numbers or codes at the register never once making eye contact. After a few minutes I made contact with a younger male you told me she will be back . Well she did but again never made contact and before she listened she walked away. After a min or two the younger guy came back and said did u pay already. I told him I had already told u I couldn't and then said he would do my order. Please train your people in customer service. Even in the busiest McDonald's in AZ they greet you. By the way. Another young guy who brought the food out to us was pleasant
• TD

  Tatsiana Darashevich

  Jan 29, 2026
  1.0
  If you ever go this location, make sure you get all that you ordered before leaving drive thru
• SJ

  sherie Jaimez

  Jan 14, 2026
  1.0
  We asked for a large they only charged us for a small then we asked to get a medium on the side then they took our small and only gave us a medium, and then they’re complaining inside while we’re listening to them argue very unprofessional wouldn’t never come here again that lady that was in drive-through. She really needs to get a talking to do better!!!! you’re an employee not the owner. Learn to respect customers.

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