Sink your teeth into Rare Society from Trust Restaurant Group, Chef + Restaurateur Brad Wise’s west coast-based restaurant concept that pays homage to retro steakhouses. Keeping alive the echoes of vintage upscale dining, Chef Wise has reshuffled the deck to infuse a touch of modernity into the concept adding a wood-fired grill for meats, an on-premise dry ager, a progressive cocktail program and sustainably-sourced seafood. Each location, which now includes four in California and one in Washington, boasts the sites and smells of premium cuts grilled over American red oak invoke the lore of Rat Pack gatherings and raucous Sinatra dinner parties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.