McDonald's

3.8
1338 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2605 Yosemite Street, Simi Valley, CA
93063, United States

Hours

Reviews

3.8
1,338 reviews
5 stars
601
4 stars
303
3 stars
199
2 stars
77
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and incorrect orders.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.

Cleanliness

The location is frequently noted for its cleanliness, with several reviews highlighting the well-maintained environment.

Speed of Service

The drive-thru service is often described as fast, although some customers experienced long waits for their orders.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value for money, particularly regarding food quality.
  • RC
    Robert Cunningham
    5 days ago
    1.0
    This location has taken my money and not given me the food on two different occasions. The first time was an app issue, they couldn't find my order, so they just gave up and refused to make my food, and didn't even ask if I wanted to order anything. Just walked away with my money. I tried to get their attention to order something else but they just completely ignored me... The second time I checked their hours on the McDonald's app which said the drive thru was open until midnight. I ordered and paid on the app and arrived at the drive thru, but when I arrived the drive thru and dining room were both closed, despite what the McDonalds app, and the sign on the window said. Once again, they just walked away with my money. It's just bad business, not to mention illegal, to just walk away with people's money. I never expect perfection from McDonald's, but paying, and then not getting my food is unacceptable.
  • SC
    Santino Corleone
    Jan 1, 2026
    1.0
    Tip; Instead of wasting money on a Big Mac, order a plain McDouble add lettuce and Mac sauce. It is the same patties and cheese as a big Mac without the 3rd bun. You are basically paying $3 extra for that middle bun.
  • CH
    Carlos Hernandez
    Nov 9, 2025
    4.0
    Make sure you ask for sauce or ketchup they don't automatically include it. Double drive thru. Always fast service. Never had a mistake on my order. Two thumbs up.
  • RH
    Rose Hernandez
    Nov 6, 2025
    1.0
    The white chubby female at the pick up drive-thru window around 8:30pm today had horrible customer service. The drink was incorrect, so when I said, "excuse me," she turned around and said, "what!" with a horrible attitude. The should have the unpleasant people work behind the scenes.
  • ES
    Efren Somes
    Oct 27, 2025
    3.0
    Hard to get help

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Simi Valley?

McDonald's in Simi Valley is open for dining from 6:00 AM to 9:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru opens at 4:00 AM daily and closes at midnight from Monday to Thursday and Sunday, and extends until 1:45 AM on Fridays and Saturdays.