McDonald's

3.8
524 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2375 Tapo Street, Simi Valley, CA
93063, United States

Hours

Reviews

3.8
524 reviews
5 stars
235
4 stars
115
3 stars
89
2 stars
29
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Customers generally enjoyed the food, but there were complaints about stale items and inconsistent quality.

Cleanliness

The cleanliness of the restaurant was noted positively by some, while others reported issues with odors and dirty bathrooms.

Order Accuracy

Multiple reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Service Speed

There were mixed reviews on service speed, with some customers experiencing long wait times, especially during busy hours.
  • AS
    Anthony Smith
    Oct 24, 2025
    1.0
    Styrofoam food for a lot of money
  • TC
    Thomas Longenecker (Chin Chek)
    Oct 3, 2025
    5.0
    Good food
  • DD
    diana
    Oct 3, 2025
    1.0
    The lady in the drive through was very rude. Rolling her eyes at me with her fan eyelashes. I asked her for a breakfast sandwich that I saw in the app she said they didn’t sell that 🧐 so when I got to the window I showed her the picture from the app and she said “oh we do sell it but only in combo” why didn’t she say that from the beginning, she maid it seem as they didn’t sell it. I don’t understand why they are rude when you’re paying for it. Get another job if you suck at customer service. Not going to this location anymore.
  • KS
    Kelly Sananikone
    Oct 2, 2025
    4.0
    Usual McDonald's with minimal employees due to self ordering kiosk. Difficult to get help at the counter sometimes, but the employees were happy to help when you got their attention. Has a playground with wet wipes, so that's cool.
  • SC
    susana castillo
    Aug 21, 2025
    1.0
    i ask for catsup and salt server was so annoying with sour face i think they should be friendly and smile a little thanks

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Simi Valley?

McDonald's in Simi Valley is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 2375 Tapo Street offers drive-through service from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.