Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Customers generally enjoyed the food, but there were complaints about stale items and inconsistent quality.
Cleanliness
The cleanliness of the restaurant was noted positively by some, while others reported issues with odors and dirty bathrooms.
Order Accuracy
Multiple reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Service Speed
There were mixed reviews on service speed, with some customers experiencing long wait times, especially during busy hours.
AS
Anthony Smith
Oct 24, 2025
1.0
Styrofoam food for a lot of money
TC
Thomas Longenecker (Chin Chek)
Oct 3, 2025
5.0
Good food
DD
diana
Oct 3, 2025
1.0
The lady in the drive through was very rude. Rolling her eyes at me with her fan eyelashes. I asked her for a breakfast sandwich that I saw in the app she said they didn’t sell that 🧐 so when I got to the window I showed her the picture from the app and she said “oh we do sell it but only in combo” why didn’t she say that from the beginning, she maid it seem as they didn’t sell it. I don’t understand why they are rude when you’re paying for it. Get another job if you suck at customer service. Not going to this location anymore.
KS
Kelly Sananikone
Oct 2, 2025
4.0
Usual McDonald's with minimal employees due to self ordering kiosk. Difficult to get help at the counter sometimes, but the employees were happy to help when you got their attention. Has a playground with wet wipes, so that's cool.
SC
susana castillo
Aug 21, 2025
1.0
i ask for catsup and salt server was so annoying with sour face i think they should be friendly and smile a little thanks
What are the operating hours for McDonald's in Simi Valley?
McDonald's in Simi Valley is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 2375 Tapo Street offers drive-through service from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What delivery services are available at this McDonald's?
This McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order food online through McDonald's delivery portal at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's in Simi Valley?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any nearby restaurants to McDonald's at 2375 Tapo Street?
Yes, nearby restaurants include another McDonald's, SOYA K-BBQ, Panda Bowl, K-BBQ Korean BBQ, and Thai House Restaurant, offering a variety of dining options.
What nearby services can I visit after dining at McDonald's in Simi Valley?
After your meal, you can visit nearby services like Blossom Hair Salon, Shearss Magic Hair Salon, Majestic Massage, or Fitness Girl Simi Valley gym for beauty and wellness options.
Are there shopping options near McDonald's at 2375 Tapo Street?
Yes, nearby shopping includes Holmes Custom Picture Framing, Plush Toys, Thomas The Tank Train Store, American Waterworks, and Tiny Treasures Collective thrift store.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this McDonald's provides WiFi access and supports mobile ordering through their app and website for customer convenience.
What is McDonald's featured rewards program for customers?
McDonald's offers MyMcDonald's Rewards, allowing customers to earn points for free food through their loyalty program.