Mixed reviews on customer service; some found staff friendly while others reported rudeness and lack of acknowledgment.
Product Quality
Ice cream quality is generally praised, but there are complaints about melted treats and incorrect orders.
Cleanliness
The location is noted for being clean, but some customers reported unpleasant odors and poor maintenance.
Operational Issues
Frequent complaints about early closing times and unavailability of advertised items.
Pricing
Customers feel that prices are high, especially for certain items, but some appreciate discounts.
DW
Danielle Carrillo Whitmore
Apr 6, 2022
3.0
Wowsers. The lady that took our order had zero personality. Not only could I not hear what she was saying over the patrons eating inside, but she looked like she literally hated life. I asked about cup size when ordering my shake and her response was " clear cups " as if I had any clue what that meant. The ice cream was good but the location could use some updating. Those 1980 dirty ceiling fans need to go. Also there was Halloween marketing up and it's April. Unless you are planning ahead on preorders of Halloween cakes during an Easter month..... I would suggest removing it.
G8
Grace 816
Mar 8, 2019
3.0
Okay, so the drinks and food are generally good but like one worker needs to pay attention to orders
Where is Dairy Queen (Treat) located in Simi Valley?
It is located at 1368 Madera Rd, Ste P2-4, Simi Valley, CA 93065-4063, United States.
What are the opening hours of Dairy Queen (Treat) Simi Valley?
The store is open from 11:00 AM to 9:30 PM Sunday through Thursday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
Is Dairy Queen (Treat) in Simi Valley family-friendly and suitable for children?
Yes, this Dairy Queen location welcomes families and children and offers seating for guests.
Can customers order online or through a mobile app at Dairy Queen (Treat) in Simi Valley?
Yes, customers can order online for pickup via their website and can download the Dairy Queen App for exclusive deals and mobile ordering.
What phone number can I call to contact Dairy Queen (Treat) in Simi Valley?
You can reach Dairy Queen (Treat) at +1 805-578-1857.
Which nearby restaurants could I visit before or after enjoying ice cream at Dairy Queen (Treat)?
Nearby dining options include Bollywood Indian Kitchen, Atlas Mediterranean Kitchen, La Hacienda Taqueria, Burgerim Simi Valley, Bluefin Grill and Sushi, and California Bowl Sushi Teriyaki, providing diverse cuisine choices before or after your visit.
What other nearby dessert and smoothie places can I check out around Dairy Queen (Treat)?
You can explore nearby spots like Donut Delite and Jamba Simi Valley for more dessert and smoothie options.
Are there nearby places where I can combine beauty or wellness services with a visit to Dairy Queen (Treat)?
Yes, near Dairy Queen, you can visit ProfessioNail and Spa or Mirage Hair Salon for beauty and spa services, or 24 Hour Fitness if you want to work out before your treat.
Is there public transportation or helpful nearby facilities for customers visiting Dairy Queen (Treat)?
While public transit specifics are not listed, customers have nearby access to a Chase Bank and Chase ATM for convenience, and various retail and service businesses in the area to assist with errands during visits.