Buffalo Wild Wings

3.9
879 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1555 Simi Town Center Way, Simi Valley, CA
93065, United States

Hours

Reviews

3.9
879 reviews
5 stars
412
4 stars
203
3 stars
96
2 stars
61
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long waits to be seated, for drink orders, and for food delivery.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms, which contributed to a negative dining experience.

Staff Attitude

Feedback indicated that some staff members were rude or inattentive, negatively impacting customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food when it was prepared correctly.
  • AB
    Ashleigh Brown
    Nov 16, 2025
    1.0
    So I have never been to a buffalo wild wings that's seat your self. I know this one isn't like that i am standing at the host station and Noone ever walks over to me to get me seated! I have worked in hospitality for 3 1/2 years and this is bull crap! Who ever ownes these places need to fix what ever problem is going on! Horrible experience. I left to go spend my money elsewhere
  • CA
    claire allen
    Nov 5, 2025
    1.0
    Christina was our server. Great food, came out quickly. By other servers. Our server never checked in with us. I had to go and find her to request a straw and other items. Place was empty, its a weekday night. My kids kept going up to the takeout window for napkins, dressing for the salad - which we got the third time asking! Server couldn't manage applying our military discount, even when we mentioned it while ordering. She said she'd add it to the bill, and never did. Ran the card without it. Not a big deal, but super annoying. Probably a last inside visit from us!
  • AM
    Ani Mccormick
    Oct 28, 2025
    1.0
    I’d give it zero stars if I could. I’d never before have been served by a rude waitress like the old lady in a cowboys shirt yesterday. A complete Karen. Absolutely ridiculous. I had to leave because her attitude was completely out of line.
  • JJ
    J
    Oct 25, 2025
    1.0
    Waited 20 mins for our food when the manager brought it over. Our food, the wings and fries were cold, it was so obvious that the food was cold. The Manager didn’t even care to check the quality of the food. It took them another 15 minutes to get our new food to us. A whole 30 minutes waiting for our food. The restaurant floor had so much trash, like straw, wrappers, napkins, chicken pieces, french fries. The restaurant looked so unsanitary. The employees were stepping over the trash and didn’t care to even pick up anything from the floor. The tables were piled high with trash and not cleaned off. The men’s bathroom, horrible pee stains all over the floor, trash cans over field with trash, paper towels running out. The restaurant was not even busy and it looked like a hurricane hit it. Lots of empty tables. The Service was slow, employees talking on phones in the service area and in corner of store. Employees from boh peeking their head outside to main restaurant drinking and watching tv with gloves on. Worse service and restaurant ever.
  • KA
    Kasthen Acosta
    Oct 19, 2025
    1.0
    Haven’t been in a while. Our server was the only good thing about the service. No host waited for 10 +minutes, husband wanted to watch a game. Ordered well done wings waited which was fair had I gotten fresh wings would have been worth it. But husband was too hungry to wait. Your lobby could use some TLC shoe marks all over the walls, front doors looked just nasty and greasy. If the front looks like that I don’t want to see the back.. Was disappointed for a Saturday Night.

Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Simi Valley specialize in?

They specialize in Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings at 1555 Simi Town Center Way?

The restaurant is open from 11:00 AM to midnight Monday through Wednesday, 11:00 AM to 2:00 AM Thursday through Saturday, and from 9:30 AM to midnight on Sunday.