Our goal as a coffee roasting company is to serve the best cup of coffee you have ever had. It is not an easy task but something we strive for every day by sourcing coffees directly from Colombia, carefully roasting in Redondo Beach, brewing and serving it in Los Angeles since March 2022 in the City of Pasadena and our recent 5th store in Sherman Oaks.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.