Pavilions

4.3
815 reviews
pavilions

About

Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristPavilions
Looking for a grocery store near you? Visit your local Pavilions located at 14845 Ventura Blvd, Sherman Oaks, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Pavilions pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (818) 922-6890. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
14845 Ventura Blvd, Sherman Oaks, CA
91403, United States

Hours

Reviews

4.3
815 reviews
5 stars
525
4 stars
152
3 stars
70
2 stars
17
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is frequently described as clean and well-organized, with a good selection of fresh produce.

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported to be rude or unhelpful.

Pricing

Many customers find the prices to be on the higher side, with some expressing disappointment over the lack of cheaper options.

Product Quality

There are concerns about the quality of some products, including expired items and poor quality in the deli and prepared foods.

Security Issues

Several reviews mention uncomfortable experiences with security staff, including accusations of racial profiling.
  • CS
    Christopher Stewart
    1 day ago
    5.0
    It was rainy on the last day of the year and my battery died in the parking lot. A store associate named Chris was kind enough to leave what he was doing and help me with a jump! Truly going above and beyond when he didn't have to. Truly exceptional team overall.
  • LG
    Leonidas guerrero
    4 days ago
    1.0
    los empleados del deli dejanan esperando a los clientes y otra ves estuve esperando y viendo que yo estava esperando el attendant se fue y dijo alguien vendria a ayudarme yo no entendi pero creo que iva a su descanso yo compraba mi lunch ayi pero nunca mas
  • BS
    Brendan S
    Jan 5, 2026
    1.0
    Meat at this store is constantly bad. I’ve actually never returned food to a grocery store until shopping here. Meat is consistently bad. Who buys their meat and who is storing their meat on the way? I just paid top dollar at Pavillions and the food is ruined. The food is ruined in store, under the meat, and by the time you get home it’s >50% brown. Is this meat being cut in the desert? I’m confused. Who’s buying at the district level? Why are the prices so high if the quality is literally rotten?
  • SB
    Scott Bogash
    Dec 28, 2025
    3.0
    Mixed review here. On the plus side, it's huge, it's fairly clean, lots of full service stations, closest full service grocery store to where I live, better produce than Ralphs, usually plenty of parking though I try to avoid busy times. Down side: gotta watch those "best buy dates", see attached pics, not open as late as Ralphs, "day old"/clearance section not as diverse as Ralphs (mostly alcohol), some cranky cashiers (most are nice).
  • JZ
    John Zada
    Dec 13, 2025
    1.0
    Just spoke to Richard, the manager at my neighborhood Pavilions in Sherman Oaks close to my home about his employee Letizia that is working this morning the self check. She rudely approached me, schooling me and embarrassing me in front of other customers during my self check out. I did not ask her to help me or approach me. I paid for my groceries correctly. I will think twice in ever shopping at this Pavilions again and I have been a Pavilions member for over 12 years.

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!