While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sherman Oaks,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Muy mala actitud y servicio por parte de algunos de los empleados
DT
Dede T
Jan 13, 2026
5.0
Just purchased take out. Sergio assisted us. He was extremely helpful, professional and courteous. We couldn't decide on what we wanted but he was patient. Will definitely return to this location.
JP
J P
Nov 24, 2025
2.0
No drive tru
AF
Alex Fahami
Oct 5, 2025
1.0
I’ve come to this El Pollo Loco in Sherman Oaks several times, but the quality keeps getting worse. This time I ordered a Double Chicken Tostada — the avocado wasn’t fresh, the chicken tasted old, and the service was disappointing. I really wanted to keep coming here, but it’s hard when the food and customer care keep declining. Hopefully they turn things around soon.
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