Chipotle Sherman Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and poor service.
Food Quality
Feedback indicated inconsistent food quality, with complaints about small portions, lack of freshness, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and unkempt food preparation areas.
Parking Problems
Several customers expressed frustration with parking issues, including valet service that felt unnecessary and confusing.
SA
shaik alaudeen
3 days ago
1.0
Worst service ever those girls don’t know how to treat customers shame on them please close down this location.
KA
Karakoz Askarova
6 days ago
5.0
Delicious!
NN
N
Dec 18, 2025
1.0
Whats with the parking and the valet guy? First off having a valet for a chipotle is ridiculous. Stopping me and asking me if I’m here to pick up or eat in even before I park is also ridiculous. Hassle, wont be back. Apparently they have parking issues here.
YS
Yvonne Schmiddi
Nov 18, 2025
3.0
usually loving chipotle but this place is may not the best of all they have . today i usually want that guacamole but bc they just made my bowl so economic small spoon i thought its not worth . when i ask the lady to get more they add 2 slised tomato more on it , no difference. other chipotle really make worthy Potts and fresh adds . the food looks and taste also not 100 % Fresh, anymore.
But usually love chipotles, you have to see food before
DT
Devin Thomas
Nov 9, 2025
1.0
Staff looks miserable. Skimpy on protein. Overall vibe is dreary for a Chipotle no enthusiasm left for these types of employees
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Sherman Oaks offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads inspired by Mexican cuisine.
What are the operating hours for Chipotle Mexican Grill in Sherman Oaks?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Sherman Oaks?
Chipotle is located at 14708 Ventura Blvd, Ste B, Sherman Oaks, CA 91403, inside a location near TJ Maxx, CVS Pharmacy, and Panera Bread.
Does Chipotle in Sherman Oaks offer online ordering and delivery services?
Yes, you can order online through their website or app, and they offer both in-store pickup and delivery services.
How does Chipotle prioritize food quality and sourcing at the Sherman Oaks location?
They use only real ingredients, prioritize sourcing from humane and sustainable farms, and avoid artificial colors, flavors, and preservatives.
Can I earn rewards or get exclusive offers at Chipotle Sherman Oaks?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
What payment methods are accepted at Chipotle Mexican Grill in Sherman Oaks?
Chipotle accepts credit cards and gift cards among other payment options.
Is Chipotle Sherman Oaks an LGBTQ-friendly establishment?
Yes, Chipotle welcomes LGBTQ customers and is known for its inclusive environment.
What beauty and spa services are available near Chipotle Sherman Oaks?
Nearby beauty and spa options include Leaux Lash Studio, Shanaz Hair Design, FouFou Esthetics, and Regency Salon Studios, where customers can enjoy hair styling, skin care, and other beauty treatments before or after their meal.
What other dining options are near Chipotle Sherman Oaks?
Nearby restaurants include Panera Bread, CAVA for Mediterranean cuisine, Anajak Thai for Asian flavors, and Tower Cafe, offering customers a variety of meal choices in the area.