Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Sherman Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
414 reviews
5 stars
207
4 stars
82
3 stars
36
2 stars
21
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent portion sizes and quality, with some meals being underwhelming or poorly prepared.
Customer Service
Numerous reviews highlighted rude and inattentive staff, with many customers experiencing long wait times and poor service.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with online and delivery orders.
Overall Experience
While some customers enjoyed the food, the overall experience was marred by service and cleanliness issues, leading to a significant number of negative reviews.
- YSYvonne Schmiddi6 days ago3.0usually loving chipotle but this place is may not the best of all they have . today i usually want that guacamole but bc they just made my bowl so economic small spoon i thought its not worth . when i ask the lady to get more they add 2 slised tomato more on it , no difference. other chipotle really make worthy Potts and fresh adds . the food looks and taste also not 100 % Fresh, anymore. But usually love chipotles, you have to see food before
- DTDevin ThomasNov 9, 20251.0Staff looks miserable. Skimpy on protein. Overall vibe is dreary for a Chipotle no enthusiasm left for these types of employees
- DGDianne GomezOct 18, 20251.0This is by far the worst chipotle with the worst service ever they tried to charge me extra for cheese and lettuce on the side of a kids meal I go to different chipotle locations and it has never been an issue, but this has been the third time that I come to this location and the lady at the front has given me an issue. Maybe you should be considered who you’re hiring here very rude.
- IIifeyanishaminyaSep 16, 20253.0I came here recently after work. It took awhile before me and some other customers were served due to inventory and other protocols, which I had no issue with. I understand that this is necessary, and that's why I waited. However, when I left after getting my food and came back in the store to fill up my water bottle, I asked for the restroom code, and the employee said that the restrooms were out of order, despite no signs of saying so. If they're for customers only, then just say so. I would've happily shown my bag full of food as evidence.
- GSgxbc SasdjSep 8, 20251.0Today we ordered chipotle and it was horrible. Came one hour late food colder than a freezer and made Our order wrong and portion size is an XXS now Usually, when I eat here, it’s a nice size but when you order delivery, it’s gonna be a XXS
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Sherman Oaks offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads inspired by Mexican cuisine.
What are the operating hours for Chipotle Mexican Grill in Sherman Oaks?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Sherman Oaks?
Chipotle is located at 14708 Ventura Blvd, Ste B, Sherman Oaks, CA 91403, inside a location near TJ Maxx, CVS Pharmacy, and Panera Bread.
Does Chipotle in Sherman Oaks offer online ordering and delivery services?
Yes, you can order online through their website or app, and they offer both in-store pickup and delivery services.
How does Chipotle prioritize food quality and sourcing at the Sherman Oaks location?
They use only real ingredients, prioritize sourcing from humane and sustainable farms, and avoid artificial colors, flavors, and preservatives.
Can I earn rewards or get exclusive offers at Chipotle Sherman Oaks?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
What payment methods are accepted at Chipotle Mexican Grill in Sherman Oaks?
Chipotle accepts credit cards and gift cards among other payment options.
Is Chipotle Sherman Oaks an LGBTQ-friendly establishment?
Yes, Chipotle welcomes LGBTQ customers and is known for its inclusive environment.
What beauty and spa services are available near Chipotle Sherman Oaks?
Nearby beauty and spa options include Leaux Lash Studio, Shanaz Hair Design, FouFou Esthetics, and Regency Salon Studios, where customers can enjoy hair styling, skin care, and other beauty treatments before or after their meal.
What other dining options are near Chipotle Sherman Oaks?
Nearby restaurants include Panera Bread, CAVA for Mediterranean cuisine, Anajak Thai for Asian flavors, and Tower Cafe, offering customers a variety of meal choices in the area.