Numerous customers reported extremely poor service, including long wait times, rude staff, and lack of attention from servers.
Food Quality
Many reviews mentioned that the food was either cold, poorly prepared, or not as flavorful as expected.
Management Concerns
Several customers expressed dissatisfaction with management, citing disorganization and lack of support for staff.
Ambiance and Experience
While some enjoyed the atmosphere for watching sports, many felt the overall experience was marred by service and food issues.
JB
J B
Jan 2, 2026
1.0
This was my first-ever visit to Buffalo Wild Wings, and unfortunately it wasn’t a great introduction. After my server took my order, she disappeared for about 45 minutes. The food was eventually brought out by a food runner who turned out to be the manager. I also had to get my own ketchup, and the server only reappeared when she noticed I was speaking with the manager. To his credit, the manager acknowledged that the service was not up to standard and offered a small discount, which I appreciated.
The food itself didn’t make the wait worthwhile. The burger took about 20 minutes and tasted mediocre, like it had been reheated. The only standout item was the potato wedges, which were actually good. Afterward, I looked at Google reviews for this location and noticed a clear pattern of similar service issues, which helped explain the experience. Overall, this visit felt disorganized and disappointing, especially for a first-time customer.
QL
Qirui Cheryl Liu
Dec 31, 2025
3.0
8 I ordered a kids menu. Tasted good, but missed milk for me
GE
Guillermo Escanuelas
Dec 19, 2025
1.0
No good don't go don't waste your time
AM
A Mar
Dec 8, 2025
5.0
My favorite BWW location in the valley!
BM
Brian Michael
Nov 5, 2025
1.0
One star. Walked in at 11:17 PM on a Tuesday and was told the bar was “closed.” I was told I could sit at a table if I wanted to order food, but there would not be any drinks, even though the hours say the bar is open until midnight. The bartender refused to serve drinks and the manager backed it up, saying the bar rail closes at 11 which is not corporate policy. Lazy, unprofessional, and completely ruined my visit. Never coming back.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Sherman Oaks serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings Sherman Oaks?
The restaurant is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 9:30 AM to midnight.
Where is Buffalo Wild Wings located in Sherman Oaks?
It is located at 15301 Ventura Blvd, P16, Sherman Oaks, CA 91403, United States.
How can I contact Buffalo Wild Wings Sherman Oaks?
You can call them at +1 818-728-9640 for inquiries or reservations.
Does Buffalo Wild Wings Sherman Oaks have an online presence where I can find more information?
Yes, you can visit their official page at https://www.buffalowildwings.com/locations/us/ca/sherman-oaks/15301-ventura-blvd/sports-bar-917/ for more details.
Is Buffalo Wild Wings in Sherman Oaks a good spot for watching sports?
Yes, Buffalo Wild Wings is a sports bar known for its lively atmosphere and multiple screens to watch various sports events while enjoying wings.
What nearby restaurants can I visit along with Buffalo Wild Wings?
Nearby restaurants include PF Chang's - Sherman Oaks and Almost Famous LA, which are great options to explore different cuisines in the area.
Are there any fitness centers close to Buffalo Wild Wings Sherman Oaks?
Yes, nearby fitness centers include 24 Hour Fitness - Sherman Oaks, Ocinator Fitness, offering gym facilities and fitness classes.
What entertainment options are available near Buffalo Wild Wings Sherman Oaks?
You can visit Regal Sherman Oaks Galleria cinema and Tower Records for movies and music, respectively, providing entertainment before or after your meal.
How can nearby services like European Wax Center or medical spas complement my visit to Buffalo Wild Wings?
After enjoying a meal at Buffalo Wild Wings, you might relax or pamper yourself at nearby places like European Wax Center for waxing and skin care or Rejuve medical spa for wellness treatments.