Brand Certified
El Pollo Loco
3.9(1026 reviews)
Certified by El Pollo Loco • Apr 05, 2026
Business Details
13357 Riverside Dr, Sherman Oaks, CA
91423, United States
Certified by El Pollo Loco • Apr 05, 2026
(818) 995-7361
Certified by El Pollo Loco • Apr 05, 2026
https://restaurants.elpolloloco.com/ca/sherman-oaks/13357-riverside-dr
Certified by El Pollo Loco • Apr 05, 2026
About
Certified by El Pollo Loco • Apr 05, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sherman Oaks,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Apr 05, 2026
Hours
Certified by El Pollo Loco • Apr 05, 2026
Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday10:30 AM - 10:30 PM
Reviews
3.9
1,026 reviews
5 stars
505
4 stars
199
3 stars
132
2 stars
58
1 star
132
- EEEms4 days ago4.0Since they put the kiosks, nobody really pays attention to whoever is standing at the counter. Nobody checks if the customer needs any assistance. But I came to try the shrimp tostada. Thank God there's only 2 parties ahead of me. When the girl called out my number, she didn't even say anything. Just left my order on the counter and went on to bag the other orders. No appreciation for the customer. Its like robots instead of human beings.
- MMMark MorganMar 30, 20265.0Joshua was great. He Solved a problem that I had and came up with a great solution.!
- LLlillianMar 17, 20262.0I asked for a double chicken tostada with no sour cream or salsa fresca and he gave me a salsa Fresca. Then I asked for them to remake it for me and he gave me a double chicken tostada but with sour cream.
- RRRichard ReyesFeb 25, 20262.0It says open at 9:30am for dine in but they dont open till later on.
- MHMainor HernandezJan 21, 20261.0Pesimo servicio, pedi mi comida y pasaron 33 minutos y no me daban mi orden, pedi el reembolso de mi dinero y me dieron un recivo que no parece que sea un recivo de reembolso
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Sherman Oaks?
El Pollo Loco is open Monday to Saturday from 9:30 AM to 11:00 PM and on Sunday from 10:30 AM to 10:30 PM.
Does El Pollo Loco in Sherman Oaks offer delivery services?
Yes, El Pollo Loco offers delivery services to customers in Sherman Oaks.
Can I place an order online for El Pollo Loco in Sherman Oaks?
Yes, you can order online via their official ordering website or through the El Pollo Loco app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco in Sherman Oaks have Wi-Fi available?
Yes, the restaurant offers free Wi-Fi to its customers.
What kind of food does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican food, particularly fire-grilled marinated chicken and handmade salsas and guacamole.
Is there a drive-through service at El Pollo Loco in Sherman Oaks?
Yes, there is a drive-through service available for customer convenience.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit Starbucks nearby for coffee or Classic Doughnuts and Croissants for pastries. Additionally, Beverly Hills University is close by if you're in the area for education-related visits.
How can nearby places like Starbucks and Classic Doughnuts and Croissants help during my visit to El Pollo Loco?
Starbucks and Classic Doughnuts and Croissants offer great options for coffee and snacks, perfect for starting your day or grabbing a treat before or after your meal at El Pollo Loco.
Are there any nearby services for health and wellness around El Pollo Loco in Sherman Oaks?
Yes, there are several nearby health services including ProCare Chiropractic and Exer - More Than Urgent Care, which can be helpful if visiting the area for wellness needs.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: