Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold or improperly prepared food, including cold fries and burnt burgers.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and poor customer service experiences.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
Staff Performance
There were mixed reviews about staff friendliness, with some praising individual employees while others reported rude behavior.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
TV
Thomas Vellaringattu
Jan 1, 2026
5.0
We went there to get gas but got in through the wrong entrance. There is no sign to the gas station. There is an entrance to the gas station from the main road though which was not obvious for out of area drivers. We got great price $3.44 while the average price around the area is $4.29 for regular gas!
EB
Edward Bring
Dec 23, 2025
3.0
I would absolutely die if I ever got a hot French fry from here. I live close by and have ate here countless times. I have NEVER got hot fries from here. It’s like tradition at this point. The rest of the food is general McDonald’s fare but with the special Shasta Lake twist that NOTHING can ever be served hot. Tired of having to go 2 miles away and heat up literally every single item as soon as I get home. Gave them the benefit of the doubt forever but it’s time to move on. The folks are great but that’s not enough, bottom tier McDonald’s at best.
EV
Elaine Vocelka
Dec 18, 2025
3.0
Food ok. No mayo on Chicken sandwich. Burgers smashed.
GG
Gabriela Garcia
Nov 26, 2025
5.0
Una parada técnica muy satisfactoria
CW
Chris w
Nov 17, 2025
5.0
I know it's fast food and now their pricing is a little crazy, but that being said, the people working here run a tight ship. I live close and for the last 10 years I've gone there probably 3 times a month. Never once have they messed up my order. Even when I alter ingredients for different family members, they get it right. EVERY TIME! It's clean, it's quick and their service is top notch. Every fast food joint should take notes. Yeah, I'm talking to you TACO BELL ON MARKET!