Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, many complained about cold items, missing components, and overall inconsistency.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with the value for money, especially regarding portion sizes.
Staff Friendliness
Despite service issues, some customers praised specific staff members for their friendliness and helpfulness.
CW
Chris w
Nov 17, 2025
5.0
I know it's fast food and now their pricing is a little crazy, but that being said, the people working here run a tight ship. I live close and for the last 10 years I've gone there probably 3 times a month. Never once have they messed up my order. Even when I alter ingredients for different family members, they get it right. EVERY TIME! It's clean, it's quick and their service is top notch. Every fast food joint should take notes. Yeah, I'm talking to you TACO BELL ON MARKET!
CJ
C J
Nov 12, 2025
2.0
Waited 15 mins for my food in one of those parking spots they make you wait in after going through the drive-thru. I had to leave and forfeit my McMuffin or I would be late for work. Those spots defeat the purpose of a drive thru and fast food.
TS
Terry Scharton
Nov 5, 2025
2.0
Hamburger was cold and dry.
SW
Sean Wilson
Nov 4, 2025
1.0
5 times in last month they have gotten my order wrong this time they got it right but they burnt they hell out of my burger this is horrible I won’t return again I have given plenty of chances and have spoke to managers but nothing changes I’m done I have pictures to prove how burnt my food is
LT
lil tile
Oct 25, 2025
5.0
I had an amazing person help me at the front counter, When i had something wrong with my food i had went up and asked him if i could get it fixed and he instantly went into the back and had it fixed. his name was stevie i would come back again its honstly my favorite mcdonalds to go to if i'm in the area.