Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor customer service, with employees being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty floors and unsanitary conditions.
Food Quality
Several customers mentioned receiving cold or poorly prepared food, contributing to a negative dining experience.
Management Issues
Complaints about management style and employee treatment were common, indicating a need for better leadership.
IA
Illiana Ayala
Feb 26, 2026
1.0
Bro, me and my sister went through the drive through right you can tell theres 2ppl in the car, and we asked this lady for sweet and sour, she gave us 1.. are you serious bro
LF
Lorena Fernandez
Jan 20, 2026
1.0
I didn’t want to get on here and say how the Shafter McDonald’s has rude workers with poor customer service. It’s not the first time they do this to me. Yet I keep going back because my children like the food. They don’t greet at the window, they hand you the food irritated no smile. One manger got in my face for telling her how rude they. I go spend money for poor customer service. Seriously they need to hire people who actually have great customer service. For those of you that hate your job you should just quit. We all are going through something, but the customer don’t need to see your unhappy with your job.
CL
C L
Dec 23, 2025
1.0
Waited for 20 mins in curbside and never got my food, went inside and they said the power was out and that they were closed, it would have been nice to know before I wasted my lunch in the parking lot.
MR
melody rains
Dec 3, 2025
1.0
Shafter McDonald’s should be ashamed of their food and service!! Decided to drive through for a quick meal to take home after getting released from the hospital, oh did I say quick, I ordered in the app we were about the 6th car back 45 minutes later we got our food they were oblivious of the havoc and the customers angry and some who drive away if the could get out of the line! I will never go back again,
RR
Richard Rains
Dec 3, 2025
1.0
We had a call in order, and from the time we got in the drive thru it took 45min. The line was out to the street. When we finally got our food it was cold inside the bag. This is the worst McDonalds I’ve ever been to. I have lived in this are for years and this place never changes. I won’t be back .
What are the regular dining hours at McDonald's in Shafter, CA?
McDonald's in Shafter, CA is open daily from 5:00 AM to 11:00 PM for dine-in service.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 4:15 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.
Does McDonald's in Shafter offer delivery service?
Yes, McDonald's offers delivery service with varying hours, typically from 5:00 AM to 11:30 PM, and 6:00 AM to 10:00 PM on Wednesdays.
What pickup options are available at this McDonald's?
This location provides curbside pickup service for your convenience.
Which payment methods are accepted at McDonald's in Shafter?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order through McDonald's mobile app?
You can order through the McDonald's App available on Apple App Store and Google Play Store, or use the quick ordering links provided.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service for quick and convenient ordering.
What nearby places can I visit near McDonald's in Shafter?
Nearby you can find Starbucks for coffee, Taco Bell for more fast food options, and Big Stop Market for convenience shopping.
Are there convenient transit or money transfer services near this McDonald's?
Yes, Western Union money transfer services are located nearby which customers might find useful when visiting the area.
What automotive services are available near McDonald's in Shafter?
Customers can find automotive repair and parts services nearby, including AutoZone, Shafter Automotive Services, and NAPA Auto Parts - Shafter Parts & Supply.
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