McDonald's

3.4
930 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 W Lerdo Hwy, Shafter, CA
93263, United States

Hours

Reviews

3.4
930 reviews
5 stars
345
4 stars
164
3 stars
138
2 stars
83
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty floors and unsanitary conditions.

Staff Attitude

Customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Inconsistent Experience

While some customers had positive experiences, many others reported dissatisfaction, indicating a lack of consistency in service and food quality.
  • CL
    C L
    Dec 23, 2025
    1.0
    Waited for 20 mins in curbside and never got my food, went inside and they said the power was out and that they were closed, it would have been nice to know before I wasted my lunch in the parking lot.
  • DB
    David Bickmore
    Dec 9, 2025
    4.0
    It's mcdonald's the same as you would expect
  • MR
    melody rains
    Dec 3, 2025
    1.0
    Shafter McDonald’s should be ashamed of their food and service!! Decided to drive through for a quick meal to take home after getting released from the hospital, oh did I say quick, I ordered in the app we were about the 6th car back 45 minutes later we got our food they were oblivious of the havoc and the customers angry and some who drive away if the could get out of the line! I will never go back again,
  • RR
    Richard Rains
    Dec 3, 2025
    1.0
    We had a call in order, and from the time we got in the drive thru it took 45min. The line was out to the street. When we finally got our food it was cold inside the bag. This is the worst McDonalds I’ve ever been to. I have lived in this are for years and this place never changes. I won’t be back .
  • JB
    Jennifer Billings
    Oct 29, 2025
    1.0
    Horrible experience with curbside they never came out to #8, I talked to four different employees and waited 25 minutes to get my order only for me to go home and it be a completely different order. I called to complain but no one answer the phone so I drove back and they just said ok and got the order right. How incompetent 4 employees and still the wrong order they don’t care about customer service. They need a manager, if you want two new employees my husband and I will get this place running right in a week.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Shafter, CA?

McDonald's in Shafter, CA is open daily from 5:00 AM to 11:00 PM for dine-in service.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 4:15 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.