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McDonald's

3.4
(934 reviews)

Business Details

101 W Lerdo Hwy, Shafter, CA
93263, United States
(661) 746-1638
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 W Lerdo Hwy, Shafter, CA
93263, United States

Hours

Reviews

3.4
934 reviews
5 stars
344
4 stars
166
3 stars
138
2 stars
84
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, inattentive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty floors and unsanitary conditions.

Food Quality

Several customers mentioned receiving cold or poorly prepared food, contributing to a negative dining experience.

Management Issues

Complaints about management style and employee treatment were common, indicating a need for better leadership.
  • IA
    Illiana Ayala
    Feb 26, 2026
    1.0
    Bro, me and my sister went through the drive through right you can tell theres 2ppl in the car, and we asked this lady for sweet and sour, she gave us 1.. are you serious bro
  • LF
    Lorena Fernandez
    Jan 20, 2026
    1.0
    I didn’t want to get on here and say how the Shafter McDonald’s has rude workers with poor customer service. It’s not the first time they do this to me. Yet I keep going back because my children like the food. They don’t greet at the window, they hand you the food irritated no smile. One manger got in my face for telling her how rude they. I go spend money for poor customer service. Seriously they need to hire people who actually have great customer service. For those of you that hate your job you should just quit. We all are going through something, but the customer don’t need to see your unhappy with your job.
  • CL
    C L
    Dec 23, 2025
    1.0
    Waited for 20 mins in curbside and never got my food, went inside and they said the power was out and that they were closed, it would have been nice to know before I wasted my lunch in the parking lot.
  • MR
    melody rains
    Dec 3, 2025
    1.0
    Shafter McDonald’s should be ashamed of their food and service!! Decided to drive through for a quick meal to take home after getting released from the hospital, oh did I say quick, I ordered in the app we were about the 6th car back 45 minutes later we got our food they were oblivious of the havoc and the customers angry and some who drive away if the could get out of the line! I will never go back again,
  • RR
    Richard Rains
    Dec 3, 2025
    1.0
    We had a call in order, and from the time we got in the drive thru it took 45min. The line was out to the street. When we finally got our food it was cold inside the bag. This is the worst McDonalds I’ve ever been to. I have lived in this are for years and this place never changes. I won’t be back .

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Shafter, CA?

McDonald's in Shafter, CA is open daily from 5:00 AM to 11:00 PM for dine-in service.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 4:15 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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