Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
925 reviews
5 stars
344
4 stars
162
3 stars
138
2 stars
84
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty floors and unsanitary conditions.
Management Issues
Several reviews mentioned unprofessional behavior from management, including yelling at staff and customers.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and overall food quality.
- JBJennifer BillingsOct 29, 20251.0Horrible experience with curbside they never came out to #8, I talked to four different employees and waited 25 minutes to get my order only for me to go home and it be a completely different order. I called to complain but no one answer the phone so I drove back and they just said ok and got the order right. How incompetent 4 employees and still the wrong order they don’t care about customer service. They need a manager, if you want two new employees my husband and I will get this place running right in a week.
- OTOscar ToledoOct 7, 20252.0I'm not the kind to write negative reviews but I think something has to be done here. I think not only me but all customers deserve better. Who ever is in charge please do something about it. I been here multiple times and is the same or worst.
- MMMaria G ManzoSep 23, 20251.0Don’t like the manager the manager is rude as hell always kicking my kids out when they try to order something and I know, it’s the manager . if the owner from McDonald’s won’t do nothing, I’m gonna take out a petition to fire the manager
- SCSergio CazaresSep 19, 20251.0Manager Irene is very unprofessional she is yelling at her staff and yelling at customers. Given her supervisor position she should set the example for other employees and show professionalism towards customers and staff.
- CBClem BayacaSep 19, 20251.0Employees seem like they do not want to be bothered. Not friendly or hospitable. And these guys make $20 now? Not to mention the restaurant is dirty, trashed or over full and there are wet floor signs all over the dry, dirty floor.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Shafter, CA?
McDonald's in Shafter, CA is open daily from 5:00 AM to 11:00 PM for dine-in service.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 4:15 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.
Does McDonald's in Shafter offer delivery service?
Yes, McDonald's offers delivery service with varying hours, typically from 5:00 AM to 11:30 PM, and 6:00 AM to 10:00 PM on Wednesdays.
What pickup options are available at this McDonald's?
This location provides curbside pickup service for your convenience.
Which payment methods are accepted at McDonald's in Shafter?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order through McDonald's mobile app?
You can order through the McDonald's App available on Apple App Store and Google Play Store, or use the quick ordering links provided.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service for quick and convenient ordering.
What nearby places can I visit near McDonald's in Shafter?
Nearby you can find Starbucks for coffee, Taco Bell for more fast food options, and Big Stop Market for convenience shopping.
Are there convenient transit or money transfer services near this McDonald's?
Yes, Western Union money transfer services are located nearby which customers might find useful when visiting the area.
What automotive services are available near McDonald's in Shafter?
Customers can find automotive repair and parts services nearby, including AutoZone, Shafter Automotive Services, and NAPA Auto Parts - Shafter Parts & Supply.