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McDonald's

3.6
(944 reviews)

Business Details

(831) 277-6166
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1516 Canyon Del Rey Boulevard, Seaside, CA
93955, United States

Hours

Reviews

3.6
944 reviews
5 stars
368
4 stars
202
3 stars
127
2 stars
79
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and attitude from employees.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with food preparation.

Refill Policy

A significant number of customers expressed dissatisfaction with the no-refill policy on drinks, which was not clearly communicated.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness and Atmosphere

The restaurant was noted for its cleanliness and kid-friendly play area, although some customers experienced issues with the dining environment.
  • BB
    Ben
    5 days ago
    1.0
    Mcdonalds no longer offers refills on drinks, dumbest policy I've ever heard of.
  • CB
    Cyndy Brown
    5 days ago
    2.0
    Tired of McDonald's
  • EB
    Emmanuel Barragan
    6 days ago
    1.0
    I had a very disappointing experience here today, mainly due to staff attitude and poor customer service. While waiting, I witnessed an elderly woman being helped at the counter. She spoke clearly and was simply trying to place her order. A woman who appeared to be a manager (she had driven up in her car and came inside) was yelling at her in a very rude and impatient tone, repeatedly demanding “small, medium, or large” instead of calmly helping her. Another customer even stepped in to help the elderly woman because of how uncomfortable the situation was. The employee assisting her looked visibly annoyed and gave her rude looks, as if she was tired of dealing with her. After that, I went up to place a quick order for a chocolate sundae. One of the employees immediately told me to use the touchscreen kiosk. I explained I was just placing a quick order. She looked irritated, as if she doubted or challenged what I said, before reluctantly placing the order for me. A male manager came by and brushed it off like it wasn’t a big deal instead of actually addressing the attitude issue. To make things worse, the sundae itself felt careless and almost petty. The hot fudge was barely on top, not mixed or distributed at all, and there was very little of it. You can see it only on the sides of the cup, with almost nothing throughout the rest. It honestly felt like the quality suffered after I spoke up. Between the rude treatment of an elderly customer, the dismissive attitude toward my concern, and the poorly made order, this location felt unwelcoming and unprofessional. Respect and basic courtesy should be standard, especially toward seniors and paying customers.
  • 2L
    2bearbear Tom Lim
    Feb 17, 2026
    4.0
    This time, we ordered the $5 Saver Meal with Hot and Spicy McChicken, 4pc Nuggets, fries and drink as well as the Daily Double Burger ($4). We rounded up the meal with the S’mores McFlurry ($2.5) – the mini one was quite sizeable... For the full review and details of our 5 months Round The World (RTW) travels, visit 2bearbear today!
  • AB
    art bias
    Feb 1, 2026
    5.0
    this is a good mc donalds. they often take care with your meals. no cold fries.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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